—— Run into issues on Case Tracker ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the app completely by swiping it away from the app switcher. Then, reopen it to see if it functions properly. 2.... ⇲
Fix: 1. Check Wi-Fi or Cellular Data: Ensure that your device is connected to the internet. Go to Settings > Wi-Fi or Cellular and make sure you... ⇲
Fix: 1. Clear App Cache: If the app has an option to clear cache or data, use that feature to free up space and improve performance. 2. Close Ba... ⇲
Fix: 1. Check for Updates: Ensure that the app is updated to the latest version, as updates may fix bugs related to case confirmations. 2. Re-en... ⇲
Fix: 1. Explore App Features: Take time to explore all features of the app. Sometimes, users may overlook helpful functionalities. 2. Check FAQs... ⇲
Fix: 1. Verify USCIS Website Status: Check if the USCIS website is down or experiencing issues by visiting a site like DownDetector. If the websi... ⇲
Fix: 1. Force Close the App: Double-tap the home button (or swipe up from the bottom) and swipe the app away to close it. Reopen the app to see i... ⇲
Fix: 1. Refresh the App: Pull down on the main screen of the app to refresh the data. This can sometimes prompt the app to check for updates. 2.... ⇲
Fix: 1. Check App Permissions: Go to Settings > Privacy > App Permissions and ensure that the Case Tracker app has the necessary permissions to f... ⇲
Fix: 1. Manually Verify Status: Always cross-check the status updates with the official USCIS website to ensure accuracy. 2. Update App: Make su... ⇲