fix problems on Sherlock・Hidden Object・Match 3 [iphone]

​

—— Run into issues on Sherlock・Hidden Object・Match 3? Get help pending when official support gets back to you!

Sherlock・Hidden Object・Match 3
Info:
company: G5 Entertainment AB
: https://support.g5.com/hc/en-us/categories/9088602448530
: www.g5.com
Chat with our AI-based Sherlock・Hidden Object・Match 3 Support
   Hello! How can I assist you?  

characters left:
 
Gameplay issue

Crystals are hard to earn

Fix: Participate in special events or challenges that offer crystals as rewards. Keep an eye on the game’s calendar for these opportunities. OR... ⇲

Game becomes too challenging without power-ups

Fix: Learn the mechanics of the game better by practicing levels that you find easier. This can help you accumulate more resources and power-ups... ⇲

Limited opportunities to earn energy

Fix: Check for daily login bonuses or rewards that may provide energy. Make it a habit to log in every day to maximize these opportunities. OR... ⇲
 
Login issue

Technical issues with logging in

Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates and install them. OR If you are havi... ⇲
 
Freezing issue

Game freezes after completing levels

Fix: Clear the app cache by going to your device settings, finding the app, and selecting the option to clear cache or data. This can help improv... ⇲
 
UI issue

Distracting arrows in scenes

Fix: Adjust your focus by concentrating on the items you need to find rather than the arrows. This can help reduce distraction and improve your g... ⇲

Hints flash too quickly to read

Fix: Take a screenshot of the hints when they appear, so you can refer back to them later. This can help you remember what you need to find. OR... ⇲

Crowded main screen

Fix: Organize your main screen by prioritizing the most important features or items you use frequently. This can help reduce clutter. OR Take... ⇲
 
Search issue

Difficulty in finding specific items

Fix: Use the zoom feature if available to get a closer look at the scenes. This can help you spot hidden items more easily. OR Practice makes... ⇲
 
Customization issue

Lack of inventory management for gifts

Fix: Keep track of your gifts manually by noting them down or using a simple spreadsheet. This can help you manage your inventory better. OR P... ⇲
 
Bugs issue

Bugs during events

Fix: Keep your app updated to the latest version, as updates often fix bugs. Check the App Store for updates regularly. OR If you encounter a... ⇲
 
Ads issue

Forced to write reviews too early

Fix: If prompted to write a review, simply close the prompt and continue playing. You can choose to write a review later when you feel more comfo... ⇲

Inconsistent rewards for watching videos

Fix: Keep track of when you watch videos and what rewards you receive. This can help you identify patterns and adjust your strategy accordingly.... ⇲
 
Accessibility issue

Limited accessibility for players with disabilities

Fix: Explore the settings menu for any accessibility options that may be available, such as color adjustments or text size changes. OR Conside... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
89.8%

Neutral
7.1%

Bad experience
3.0%

~ from our NLP analysis of 48,969 combined software ratings.

 Switch to these Alternatives:
Hidden Objects: Coastal Hill
Darkness and Flame 1
Hidden Objects Sherlock Holmes
Mystery Manor: hidden objects
New York Mysteries 1
Tricky doors (F2P)
Lost Lands 8
Pearl's Peril - Hidden Objects
Legendary Tales 1
Midsomer Murders

 Private Data Sherlock・Hidden Object・Match 3 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Handful of Crystals: $1.99 Get yourself going with a Handful of Crystals
  2. Sack of Crystals: $4.99 Boost your fun with a Sack of Crystals!
  3. Bowl of Crystals: $19.99 Take it up a notch with a Bowl of Crystals!
  4. Trunk of Crystals: $9.99 Grow your stash with a Trunk of Crystals!
  5. Premium Card: $4.99 Get exclusive access to unique rewards!
  6. Hyper Deal: $19.99 Hyper Deal
  7. Easy Deal: $2.99 Easy Deal
  8. Safe of Crystals: $49.99 Reward yourself with a Safe of Crystals!
  9. Hidden Gem Deal: $6.99 Hidden Gem Deal
  10. Special Offer: $0.99 Special Offer