fix problems on Dex [iphone]

—— Run into issues on Dex? Get help pending when official support gets back to you!

Dex - for Pokémon TCG

Info:

company: Pedro Carrasco

: https://dextcg.com

: dextcg.com

Chat with our AI-based Dex Support

🛠️ Common Dex Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Card scanner is slow and inaccurate

Fix: Ensure that your camera lens is clean and free from smudges, as this can affect scanning accuracy. Additionally, try to scan cards in a well... ⇲

Scanning feature requires stable lighting

Fix: Use a desk lamp or natural light from a window to create consistent lighting conditions. Avoid direct sunlight, as it can create glare on th... ⇲

Customization issue

Limited options for marking card condition

Fix: Utilize the existing options to the fullest by creating a custom note system within the app. For example, you can use the notes feature to d... ⇲

Inability to sort collection by specific markets

Fix: Use the search function to find specific cards or groups of cards, and then manually organize them based on your preferred market criteria.... ⇲

No pre-existing list of variants

Fix: Create your own list of variants by researching online and compiling the information into a document or spreadsheet for easy reference. OR... ⇲

Updates issue

Missing Japanese sets

Fix: Check if there are any updates available for the app that might include additional sets. Sometimes, developers release updates that add new... ⇲

Recent update removed features that were previously free

Fix: Check the app's update notes to see if the features have been moved or renamed, as sometimes updates change the way features are accessed.... ⇲

Payments issue

No option for lifetime subscription in-app

Fix: If you prefer not to subscribe monthly or annually, consider budgeting for the subscription costs over time to ensure you can maintain acces... ⇲

Bugs issue

Prices sometimes do not show up

Fix: Ensure that your internet connection is stable, as a poor connection can prevent price data from loading. Try switching between Wi-Fi and mo... ⇲

Search issue

Filtering options are not effective

Fix: Try using multiple filters in combination to narrow down your search results more effectively. For example, filter by type and then by rarit... ⇲

Pricing issue

No graded pricing for cards

Fix: You can manually track graded prices by visiting grading company websites (like PSA or Beckett) and entering the prices into the app's notes... ⇲

Compatibility issue

No support for foreign language cards

Fix: Manually add foreign language cards by using the 'Add Card' feature and entering the details in the app. You can also include notes about th... ⇲

Freezing issue

Dex freezes frequently

Fix: Try closing other apps running in the background to free up memory on your device. Restarting your iPhone can also help clear temporary issu... ⇲

Social issue

Limited social features

Fix: Engage with other users through social media platforms or forums dedicated to Pokémon TCG to share your collection and discuss strategies, a... ⇲

Gameplay issue

Achievements seem unnecessary

Fix: Focus on the aspects of the app that you find most useful, and consider ignoring the achievements if they do not add value to your experienc... ⇲

Storage issue