fix problems on Pinna [iphone]

—— Run into issues on Pinna? Get help pending when official support gets back to you!

Pinna: Audio stories for kids

Info:

company: Pinna LLC

: https://account.pinna.fm/contact-pinna

: pinna.fm

Chat with our AI-based Pinna Support

🛠️ Common Pinna Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pinna stops playing when phone goes into sleep mode

Fix: To prevent the app from stopping when your phone goes into sleep mode, you can adjust your phone's settings. Go to 'Settings' > 'Display & B... ⇲

Limited free content available

Fix: To maximize your experience with the free content, regularly check the app for any updates or new free offerings. Sometimes, apps rotate the... ⇲

Downloads issue

No option to download podcasts

Fix: As a workaround, you can use a third-party podcast app that allows downloads. Search for the specific podcast you want in a dedicated podcas... ⇲

Customization issue

Cannot save or bookmark episodes

Fix: To keep track of episodes you want to revisit, consider using a note-taking app. Create a list of episodes you enjoyed and include their tit... ⇲

No playlist feature available

Fix: As a workaround, you can create a playlist manually by writing down the episodes you want to listen to in a note-taking app, and play them i... ⇲

Bugs issue

Age filter does not work consistently

Fix: To ensure you are viewing age-appropriate content, manually check the descriptions of the stories before playing them. This can help you avo... ⇲

Network issue

Pinna requires constant internet connection

Fix: If you find yourself without internet access often, consider using a mobile hotspot from another device or checking if your local library of... ⇲

Freezing issue

Pinna freezes or takes a long time to load

Fix: Try clearing the app's cache. Go to 'Settings' > 'General' > 'iPhone Storage', find the Pinna app, and select 'Offload App'. This will free... ⇲

Privacy issue

Inappropriate content for younger children

Fix: To avoid inappropriate content, always preview stories before allowing your child to listen. This way, you can ensure the content is suitabl... ⇲

Updates issue

Limited new content updates

Fix: Stay engaged with the app by checking for updates regularly. Sometimes, new content is added in batches, so frequent checks can help you cat... ⇲

Search issue

Difficult to discover new shows

Fix: To discover new shows, explore the app's categories or genres thoroughly. Sometimes, new content is categorized differently than expected.... ⇲

Audio issue

Audio only displays cover images for picture books

Fix: If you want more visual engagement, consider using a separate app that provides interactive content or visuals to accompany audio stories.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

73.4%

Bad experience

19.1%

Neutral

7.4%

~ from our NLP analysis of 282 combined software ratings.

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Private Data Pinna collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Pinna Monthly Subscription: $7.99 Monthly subscription to Pinna in-app content.
Pinna Yearly Subscription: $71.99 Yearly subscription to Pinna in-app content.