fix problems on MidFirst Bank [iphone]

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MidFirst Bank Mobile
Info:
company: MidFirst Bank
: http://midfirst.com/
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Payments issue

Cumbersome mobile check deposit process

Fix: 1. Ensure you are in a well-lit area when taking pictures of your checks. 2. Follow the on-screen instructions carefully, ensuring the check... ⇲

Unnecessary email input for deposit confirmation

Fix: 1. Check if there is an option in the app settings to disable email confirmations. 2. If not, consider using a temporary email address for c... ⇲

Delayed access to deposited funds

Fix: 1. Review the bank's policy on check holds to understand when funds will be available. 2. If you need immediate access, consider using a dif... ⇲
 
Login issue

Frequent login issues and account lockouts

Fix: 1. Ensure you are entering the correct username and password. 2. Use the 'Forgot Password' feature to reset your password if you are unsure.... ⇲

Frequent password resets required

Fix: 1. Ensure you are using a strong but memorable password to avoid resets. 2. Use a password manager to help keep track of your passwords secu... ⇲

MidFirst Bank does not remember login credentials

Fix: 1. Check the app settings to ensure the option to remember login credentials is enabled. 2. If the app does not support this feature, consid... ⇲
 
Security issue

Multiple security questions during login

Fix: 1. Review the security questions set up in your account settings and ensure they are easy for you to remember. 2. If possible, simplify your... ⇲

Excessive security measures causing frustration

Fix: 1. Review your security settings and adjust them to a level you are comfortable with, if possible. 2. Familiarize yourself with the security... ⇲
 
Updates issue

Inconsistent app performance after updates

Fix: 1. After an update, restart your device to ensure all new features are properly loaded. 2. Clear the app cache by deleting and reinstalling... ⇲

MidFirst Bank crashes or becomes unusable after updates

Fix: 1. Restart your device after an update to clear any temporary glitches. 2. Delete and reinstall the app to ensure you have the latest versio... ⇲

Lack of communication regarding app changes

Fix: 1. Regularly check the app's update notes in the App Store for information on changes. 2. Follow the bank's social media channels or website... ⇲
 
Notifications issue

Lack of notifications for debit transactions

Fix: 1. Check the app settings to ensure notifications are enabled for debit transactions. 2. If notifications are not available, consider settin... ⇲
 
Search issue

Poor transaction history search functionality

Fix: 1. Use specific keywords or date ranges when searching for transactions to improve results. 2. Regularly download or export your transaction... ⇲

Inability to track nearby ATMs accurately

Fix: 1. Ensure location services are enabled for the app under 'Settings' > 'Privacy' > 'Location Services'. 2. Use the bank's website to find ne... ⇲
 
Account issue

Inability to access account information easily

Fix: 1. Familiarize yourself with the app layout and features to navigate more efficiently. 2. Use the search function to quickly find specific a... ⇲
 
Glitches issue

Glitches causing JSON dictionary errors

Fix: 1. Clear the app cache by deleting and reinstalling the app to resolve any data corruption. 2. Ensure your device's operating system is up t... ⇲
 
Support issue

Inadequate customer support for app issues

Fix: 1. Utilize the app's FAQ section or help resources for common issues. 2. Document your issues clearly and try reaching out through multiple... ⇲
 
UI issue

Unclear instructions for app features

Fix: 1. Explore the app thoroughly to familiarize yourself with its features. 2. Look for tutorial videos or guides online that explain how to us... ⇲
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 what users are saying
Good experience
95.8%

Bad experience
2.3%

Neutral
1.9%

~ from our NLP analysis of 44,612 combined software ratings.

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 Private Data MidFirst Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Usage Data
    • Other Data