A. 1. Document any issues thoroughly with screenshots and detailed descriptions to help resolve issues more efficiently when contacting support. 2. Use community forums or online groups related to the software to find solutions from other users who may have experienced similar issues.

B. 1. Create a list of common issues and their solutions based on past experiences, so you can quickly address them without needing to contact support each time. 2. Schedule support requests during off-peak hours to potentially receive faster responses.