fix problems on Vagaro Pro [iphone]

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—— Run into issues on Vagaro Pro? Get help pending when official support gets back to you!

Vagaro Pro
Info:
company: Vagaro Inc
: https://support.vagaro.com/hc/en-us
: www.vagaro.com
Chat with our AI-based Vagaro Pro Support
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Bugs issue

Clients can create duplicate profiles

Fix: 1. Regularly review your client list to identify duplicates. You can do this by sorting clients alphabetically or by using search functions... ⇲

Bugs in recent updates

Fix: 1. Check for any new updates in the App Store, as developers often release patches to fix bugs in recent updates. 2. If the issue persists,... ⇲
 
Account issue

Inability to merge duplicate accounts

Fix: 1. Manually consolidate information from duplicate accounts into a single profile. This involves copying over appointment history, notes, an... ⇲
 
Payments issue

Payment processing issues

Fix: 1. Verify that your payment processing settings are correctly configured. Check the payment gateway settings in the app to ensure they match... ⇲

No instant deposit option

Fix: 1. While you may not have an instant deposit option, you can manage cash flow by scheduling regular transfers from your payment processor to... ⇲

High fees for additional features

Fix: 1. Evaluate which additional features are essential for your business and only subscribe to those. This can help manage costs effectively. 2... ⇲

Payment cube malfunctions

Fix: 1. Ensure the payment cube is properly connected to your device. Check the connection port for any debris or damage. 2. Restart your device... ⇲
 
UI issue

Confusing online booking process

Fix: 1. Simplify the booking process by providing clear instructions on your website or social media pages. Include step-by-step guides or video... ⇲

Difficulty in adjusting appointments

Fix: 1. Familiarize yourself with the app's appointment management features by reviewing any available tutorials or guides. 2. Use the app's sear... ⇲
 
Settings issue

Lack of customer demographic collection

Fix: 1. Use custom fields in the client profile section to manually collect demographic information such as age, gender, and location. 2. Encoura... ⇲
 
Customization issue

Limited customization for service descriptions

Fix: 1. Use the available text fields creatively to include as much detail as possible. Prioritize key information such as service duration, bene... ⇲

No option for client photos in charts

Fix: 1. Use a separate app or tool to store and organize client photos, and reference these when needed during appointments. 2. Create a digital... ⇲
 
Support issue

Inconsistent customer support response

Fix: 1. Document any issues thoroughly with screenshots and detailed descriptions to help resolve issues more efficiently when contacting support... ⇲
 
Login issue

Frequent logouts during use

Fix: 1. Check your app settings to ensure that any auto-logout features are disabled or set to a longer duration. 2. Ensure your internet connect... ⇲
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 what users are saying
Good experience
86.6%

Bad experience
9.9%

Neutral
3.5%

~ from our NLP analysis of 8,988 combined software ratings.

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 Private Data Vagaro Pro collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • Diagnostics