—— Run into issues on Poupatempo SP.GOV.BR? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using the correct credentials for your government authentication. Double-check your username and password for any typos.... ⇲
Fix: Check your internet connection. A weak or unstable connection can lead to login errors. Try switching between Wi-Fi and mobile data to see i... ⇲
Fix: Verify the information you are entering against official documents. Ensure that all details such as your name, ID number, and other personal... ⇲
Fix: Look for an option in the app settings that allows you to update your profile information. If there is no direct option, consider logging in... ⇲
Fix: Check your phone's signal strength. If you are in an area with poor reception, try moving to a location with better coverage. Also, ensure t... ⇲
Fix: Check if there are any specific requirements for document submission. Some apps may require documents to be submitted in a certain format or... ⇲
Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view open apps,... ⇲
Fix: Ensure that your phone is not in 'Do Not Disturb' mode, as this can delay notifications. Check your settings and disable 'Do Not Disturb' if... ⇲
Fix: Familiarize yourself with the app's layout by exploring all available menus and options. Sometimes, taking time to navigate can help you fin... ⇲
Fix: Check if there are any alternative online services available for the actions you need to complete. Some government services may have online... ⇲