fix problems on Moniepoint Business Banking [iphone]

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—— Run into issues on Moniepoint Business Banking? Get help pending when official support gets back to you!

Moniepoint Business Banking
Info:
company: Moniepoint
: https://moniepoint.com/contact_us
: moniepoint.com
Chat with our AI-based Moniepoint Business Banking Support
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Support issue

Poor customer support

Fix: 1. Utilize the in-app help or FAQ section to find answers to common questions. 2. Check if there are any community forums or user groups onl... ⇲
 
Notifications issue

No push notifications for received money

Fix: 1. Check your iPhone settings. Go to Settings > Notifications > Moniepoint Business Banking and ensure that notifications are enabled. 2. Ma... ⇲
 
Payments issue

Failed transactions without refunds

Fix: 1. Check your transaction history in the app to confirm the status of the transaction. 2. If a transaction has failed, ensure that your paym... ⇲

Delayed fund transfers

Fix: 1. Check the status of the transfer in your transaction history. 2. Ensure that you are following the correct procedures for fund transfers.... ⇲
 
Account issue

Difficult password creation

Fix: 1. Use a password manager to generate a strong password that meets the app's requirements. 2. Ensure that your password includes a mix of up... ⇲

Inability to access funds

Fix: 1. Check if there are any restrictions on your account that may prevent access to funds. 2. Ensure that you are using the correct login cred... ⇲

Error messages during password retrieval

Fix: 1. Ensure that you are entering the correct email address or phone number associated with your account. 2. Check your spam or junk email fol... ⇲

Account restrictions without assistance

Fix: 1. Review the app's terms and conditions to understand potential reasons for account restrictions. 2. Check your email for any notifications... ⇲

Invalid account messages during funding

Fix: 1. Double-check the account details you are entering to ensure they are correct. 2. Ensure that your account is active and not restricted.... ⇲

Confusing account ownership display

Fix: 1. Log out and log back into the app to refresh the account display. 2. Check if there are any settings in the app that allow you to manage... ⇲
 
Crashes issue

Moniepoint Business Banking crashes on iPhone

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Restart your iPhone to clear... ⇲
 
Login issue

Frequent automatic logouts

Fix: 1. Check your app settings for any session timeout settings and adjust them if possible. 2. Ensure that your internet connection is stable t... ⇲
 
Registration issue

Issues with account creation

Fix: 1. Ensure that you are entering all required information correctly and that it meets the app's requirements. 2. Check your internet connecti... ⇲
 
Updates issue

Moniepoint Business Banking requires update to function

Fix: 1. Go to the App Store, search for Moniepoint Business Banking, and check for updates. Download and install any available updates. 2. Ensure... ⇲
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 what users are saying
Good experience
53.8%

Bad experience
37.2%

Neutral
9.0%

~ from our NLP analysis of 610 combined software ratings.

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 Private Data Moniepoint Business Banking collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics