fix problems on DogLog [iphone]

—— Run into issues on DogLog? Get help pending when official support gets back to you!

DogLog - Track your dog’s life

Info:

company: DogLog

: https://doglogapp.com

: doglogapp.com

Chat with our AI-based DogLog Support

🛠️ Common DogLog Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

DogLog takes a long time to start up

Fix: 1. Close other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom on newer iPhones)... ⇲

Data cannot be downloaded in free version

Fix: 1. Review the app's features in the free version to understand what is available. If data download is a critical feature, consider upgrading... ⇲

Account issue

DogLog forgets premium status after reinstall

Fix: 1. Ensure you are logged into the same Apple ID that you used to purchase the premium version. Go to Settings > [Your Name] > iTunes & App S... ⇲

Customization issue

Custom actions rearrange order on log events page

Fix: 1. Check if there is an option in the app settings to lock the order of custom actions. If not, try to rearrange them again and save the set... ⇲

No option to add more than 3 animals in a pack

Fix: 1. Check the app settings to see if there is an option to upgrade or unlock additional animal slots. 2. Consider creating a separate pack fo... ⇲

No ability to auto-label food flavors

Fix: 1. Manually label food flavors when logging meals. Create a consistent naming convention to make it easier to track. 2. Check if there are a... ⇲

No option for fractions in food measurements

Fix: 1. Use decimal equivalents for fractions when logging food measurements (e.g., 1/2 cup = 0.5 cup). 2. Check if there are any updates or sett... ⇲

Alarms cannot be scheduled based on first pee of the day

Fix: 1. Set a manual alarm for the time you typically take your dog out in the morning. 2. Use a reminder app that allows for more flexible sched... ⇲

Network issue

DogLog does not work offline

Fix: 1. Ensure that you have a stable internet connection when using the app. If you need to use it offline, consider using a different app that... ⇲

Requires internet access to log events

Fix: 1. Ensure you have a stable internet connection when logging events. If you need to log events offline, consider using a different app that... ⇲

Compatibility issue

Lacks smartwatch compatibility

Fix: 1. Check if the app has any updates or plans for smartwatch compatibility in the future. 2. Use your smartphone to log activities and then s... ⇲

Syncing issue

Cannot export data to Word document

Fix: 1. Look for an export feature within the app that may allow you to export data in a different format, such as CSV or PDF, which can then be... ⇲

Alarms/reminders do not sync with all pack members

Fix: 1. Check if there are settings for syncing alarms with other devices or accounts. Ensure all devices are logged into the same account. 2. Ma... ⇲

UI issue

UI lacks polish and color scheme options

Fix: 1. Explore the app settings to see if there are any themes or color options available. 2. Provide feedback within the app about desired UI i... ⇲

Uploads issue

Cannot add pictures to the feed

Fix: 1. Check if there is an option to upload pictures in the app settings or during the logging process. 2. Ensure that the app has permission t... ⇲