fix problems on Banner Bank [iphone]

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Banner Bank Mobile Banking App
Info:
company: Banner Bank
: https://www.bannerbank.com/contact-us
: www.bannerbank.com
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Login issue

Manual password entry issues

Fix: 1. Ensure that your keyboard settings are correct. Go to Settings > General > Keyboard and check for any unusual settings. 2. Try resetting... ⇲

Banner Bank times out during login

Fix: 1. Check your internet connection. Switch between WiFi and cellular data to see if the issue persists. 2. Clear the app's cache by going to... ⇲
 
Bugs issue

Snapshot deposit feature unreliable

Fix: 1. Ensure you are using a well-lit area with a plain background when taking photos of your checks. 2. Make sure the check is flat and not w... ⇲
 
Slow issue

Slow performance

Fix: 1. Close any background apps that may be using resources. Double-click the home button and swipe up on apps to close them. 2. Ensure your i... ⇲
 
Syncing issue

Transactions disappear and reappear

Fix: 1. Ensure you have a stable internet connection when viewing transactions. 2. Try logging out of the app and logging back in to refresh the... ⇲

Inconsistent transaction history

Fix: 1. Log out of the app and log back in to refresh the transaction history. 2. Clear the app's cache by going to Settings > General > iPhone... ⇲
 
Updates issue

Balance updates delayed

Fix: 1. Ensure you have a stable internet connection. Switch between WiFi and cellular data to see if the balance updates. 2. Log out of the app... ⇲
 
Support issue

No customer service access through app

Fix: 1. Use the Banner Bank website to find customer service contact information. 2. Save the customer service number in your contacts for easy... ⇲

No ATM at branch

Fix: 1. Use the Banner Bank app or website to locate the nearest ATM. 2. Consider using a different branch that has an ATM available. 3. If you... ⇲
 
UI issue

Limited bill pay visibility

Fix: 1. Check if you have the latest version of the app installed. Go to the App Store and update if necessary. 2. Log out and log back into the... ⇲

Old app design

Fix: 1. Familiarize yourself with the app's layout and features by exploring each section. 2. Check for any available updates in the App Store t... ⇲
 
Network issue

Glitches when switching between WiFi and cellular

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store and check for updates. 2. Restart your iPhone to refresh the... ⇲
 
Camera issue

Difficulties with photo capture for deposits

Fix: 1. Ensure you are in a well-lit area with a plain background when capturing photos of checks. 2. Make sure the check is flat and not wrinkl... ⇲
 
Settings issue

Inability to print statements

Fix: 1. Access your account statements through the Banner Bank website, where you may have the option to download and print them. 2. Save the st... ⇲
 
Notifications issue

Lack of per transaction notifications

Fix: 1. Check your notification settings for the app by going to Settings > Notifications > Banner Bank and ensure notifications are enabled. 2.... ⇲

Inconsistent fund transfer confirmations

Fix: 1. Log out of the app and log back in to refresh the fund transfer section. 2. Ensure you have a stable internet connection when performing... ⇲
 
Features issue

No checkbook register feature

Fix: 1. Use the transaction history feature in the app to manually track your transactions. 2. Consider using a budgeting app that includes a ch... ⇲
 
Freezing issue

Banner Bank freezes during transactions

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲
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 what users are saying
Good experience
92.0%

Bad experience
5.4%

Neutral
2.6%

~ from our NLP analysis of 8,855 combined software ratings.

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 Private Data Banner Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data