fix problems on Polar Club [iphone]

—— Run into issues on Polar Club? Get help pending when official support gets back to you!

Polar Club - Group fitness app

Info:

company: Polar Electro

: https://support.polar.com/en/support/polar-club

: www.polar.com

Chat with our AI-based Polar Club Support

🛠️ Common Polar Club Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Polar Club restarts iPad during class

Fix: 1. Ensure your iPad is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. 2.... ⇲

Heart rate monitors freeze on screen

Fix: 1. Check the connection between the heart rate monitor and the app. Ensure Bluetooth is enabled on your iPad by going to Settings > Bluetoot... ⇲

Forced staff login after customer registration

Fix: 1. Check the app settings to see if there is an option to toggle the login requirement for staff. Go to Settings within the app and look for... ⇲

Backup issue

No option to recover lost session

Fix: 1. Make it a habit to save sessions frequently during class. Look for a 'Save' or 'Pause' option in the app to prevent losing data. 2. Afte... ⇲

Compatibility issue

New interface limits client management from alternate devices

Fix: 1. Familiarize yourself with the new interface by reviewing any available tutorials or help sections within the app. This can help you adapt... ⇲

Updates issue

User-friendly features removed in update

Fix: 1. Review the update notes to understand what features were removed and if there are alternative ways to achieve the same results. 2. Explo... ⇲

Customization issue

Inability to resize in-class workout boxes

Fix: 1. Check the app settings to see if there is an option to adjust the size of workout boxes. Look for layout or display settings. 2. If resi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.1%

Bad experience

4.2%

Neutral

0.7%

~ from our NLP analysis of 143 combined software ratings.

Switch to these Alternatives:

OnBeat - group heart rate app

Heart Rate Ninja

SelfLoops Group Fitness Plus

Uptivo Trainer

Accuro PT

Kubios HRV - Daily Readiness

ECG Logger for Polar H10

Metatracker Pro

Exxentric

E-lastic 5.0

Private Data Polar Club collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics