fix problems on Geniart [iphone]

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—— Run into issues on Geniart? Get help pending when official support gets back to you!

Geniart: AI Kissing・Hug Video
Info:
company: Faliane Ltd.
: https://faliane.com/#contact
: faliane.com
Chat with our AI-based Geniart Support
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Bugs issue

Unresponsive AI

Fix: Ensure that your internet connection is stable, as a poor connection can lead to unresponsiveness. Try switching to a different Wi-Fi networ... ⇲

Frequent errors and request denials

Fix: Clear the app's cache and data to resolve potential conflicts. Go to your iPhone settings, find the app, and select 'Clear Cache' if availab... ⇲

Geniart does not work as intended

Fix: Check for any updates to the app that may fix bugs or issues. Go to the App Store, search for the app, and see if an update is available.... ⇲
 
Payments issue

Misleading subscription charges

Fix: Review the subscription details carefully before confirming any payment. Take screenshots of the pricing and terms to keep a record. If you... ⇲

Additional charges for credits

Fix: Review the app's credit system and understand how credits are earned and spent. This can help you manage your usage and avoid unexpected cha... ⇲

No refund options

Fix: Before making any purchases, ensure you fully understand the app's refund policy. This can help you avoid situations where you might want a... ⇲
 
Account issue

Difficult cancellation process

Fix: Familiarize yourself with the cancellation process by checking the app's settings or help section. Look for options related to subscriptions... ⇲
 
Video issue

Inaccurate image processing

Fix: Provide clearer and more detailed prompts for image generation. The more specific you are, the better the AI can understand your request and... ⇲

Random people appear in generated images

Fix: Be specific in your prompts about the subjects you want in the images. If you want to avoid random people, clearly state that in your reques... ⇲
 
Slow issue

Slow processing times

Fix: Try using the app during off-peak hours when server load may be lower. This can sometimes lead to faster processing times. OR Close other... ⇲
 
Updates issue

Daily limits on free features

Fix: Plan your usage to make the most of the daily limits. Create a schedule for when you will use the app to ensure you utilize your available f... ⇲
 
UI issue

Inconsistent UI

Fix: Take time to familiarize yourself with the app's layout and features. Sometimes, spending a little time exploring can help you adapt to the... ⇲
 
Security issue

Scam-like practices

Fix: Research the app online to see if other users have reported similar experiences. This can help you gauge the app's legitimacy and decide whe... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.0%

Bad experience
16.3%

Neutral
2.7%

~ from our NLP analysis of 184 combined software ratings.

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 Private Data Geniart collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. AI Photo Generator - 1 Week: $7.99 AI art generator with no limits for 1 week
  2. AI Art Generator - 1 Video: $2.99 Make Hug & Kiss Videos with AI
  3. AI Video Generator - 1 Video: $1.99 Make Hug & Kiss Videos with AI
  4. AI Video Generator - 4 Videos: $3.99 Transform your text into stunning videos!
  5. AI Art Generator - 4 Videos: $4.99 Create AI-generated videos for your content
  6. AI Image Generator - 1 Week: $7.99 Create pictures & videos without limits
  7. AI Video Generator - 10 Videos: $7.99 Transform your text into stunning videos!
  8. AI Art Generator - 10 Videos: $8.99 Create AI-generated videos for your content
  9. AI Photo Generator - 1 Year: $49.99 AI art generator with no limits for 1 year
  10. AI Video Generator - 25 Videos: $12.99 Transform your text into stunning videos!