fix problems on Dort Financial [iphone]

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—— Run into issues on Dort Financial ? Get help pending when official support gets back to you!

Dort Financial Mobile Banking
Info:
company: Dort Financial Credit Union
: https://dortonline.org/
: dortonline.org
Chat with our AI-based Dort Financial Support
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Payments issue

Limited mobile check deposit amount

Fix: 1. Review Deposit Limits: Check the app or your account settings for any information regarding deposit limits. This may be set by the bank b... ⇲

Debit card issues with chip

Fix: 1. Clean the Chip: Ensure the chip on your debit card is clean and free from dirt or scratches. Wipe it gently with a soft cloth. 2. Test in... ⇲
 
UI issue

Check deposit feature is jumbled

Fix: 1. Ensure Proper Lighting: When taking pictures of checks, ensure you have good lighting and that the check is flat and well-aligned in the... ⇲
 
Login issue

Inability to log in with multiple cards

Fix: 1. Use One Card at a Time: Log out of the app completely and log in with one card at a time. This may be a limitation of the app’s design. 2... ⇲

Fingerprint login is not reliable

Fix: 1. Re-register Fingerprint: Go to Settings > Touch ID & Passcode. Delete the existing fingerprint and re-register it to ensure it’s accurate... ⇲
 
Features issue

No quick balance feature

Fix: 1. Enable Notifications: Check if there are any settings in the app that allow you to enable quick balance notifications or widgets. Go to S... ⇲

Lack of external transfer options

Fix: 1. Check Account Settings: Review your account settings in the app to see if there are any options for external transfers that may need to b... ⇲

Limited ability to input pending checks

Fix: 1. Use the Check Deposit Feature: If the app allows, use the check deposit feature to input pending checks as they come in. Ensure you follo... ⇲
 
Bugs issue

Dort Financial errors out regularly

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage > Dort Financial Mobile Banking. Tap 'Offload App' to clear the cache. Reinsta... ⇲

Pending transactions not accurately displayed

Fix: 1. Refresh the App: Close the app completely and reopen it to refresh the transaction list. This can sometimes resolve display issues. 2. Ch... ⇲
 
Network issue

Inconsistent access during weekends

Fix: 1. Check Maintenance Schedule: Review any notifications or messages in the app regarding scheduled maintenance, which may occur on weekends.... ⇲
 
Notifications issue

No notification for service outages

Fix: 1. Enable Notifications: Go to Settings > Notifications and ensure that notifications for the Dort Financial app are enabled. This may help... ⇲
 
Search issue

Difficulty finding transaction options

Fix: 1. Explore the Menu: Navigate through the app’s menu thoroughly. Look for sections labeled 'Transactions', 'History', or 'Account Activity'... ⇲
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 what users are saying
Good experience
94.7%

Bad experience
2.8%

Neutral
2.4%

~ from our NLP analysis of 7,675 combined software ratings.

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 Private Data Dort Financial collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data