—— Run into issues on BankPlus ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can test this by opening a web browser an... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > BankPlus and ensure that notifications are enabled. Make sure that 'Allow N... ⇲
Fix: 1. Check your notification settings: Go to Settings > Notifications > BankPlus and ensure that text alerts are enabled. Make sure that 'Allo... ⇲
Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates often include bug fixes and improvements to feature... ⇲
Fix: 1. Check Face ID settings: Go to Settings > Face ID & Passcode and ensure that Face ID is set up for the BankPlus app. If it is not, you can... ⇲
Fix: 1. Ensure you have a stable internet connection: A poor connection can cause the enrollment process to fail. Check your Wi-Fi or cellular da... ⇲
Fix: 1. Check your credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'For... ⇲
Fix: 1. Restart your iPhone: A simple restart can often resolve many app malfunctions. Press and hold the power button, slide to power off, and t... ⇲