fix problems on UW Moderator Preview [iphone]

—— Run into issues on UW Moderator Preview? Get help pending when official support gets back to you!

UW Moderator Preview

Info:

company: Bezier Games, Inc.

: https://beziergames.com/

Chat with our AI-based UW Moderator Preview Support

🛠️ Common UW Moderator Preview Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cards in the app do not match physical cards

Fix: Check for any updates to the app that may address card discrepancies. Go to the App Store, search for UW Moderator Preview, and see if an up... ⇲

UW Moderator Preview is unresponsive

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲

Camera issue

Scanner is temperamental

Fix: Ensure that the camera lens is clean and free of obstructions. Use a microfiber cloth to gently wipe the lens before attempting to scan agai... ⇲

Inability to fully scan cards

Fix: Ensure that you are holding the card steady and at the correct distance from the camera. Experiment with different angles and distances to f... ⇲

Difficult to scan QR codes

Fix: Ensure that the QR code is well-lit and not obstructed. Hold your device steady and at a proper distance to allow the camera to focus on the... ⇲

High gloss cards cause glare issues

Fix: Try scanning the cards in a location with diffused lighting to minimize glare. Avoid direct sunlight or bright overhead lights that can refl... ⇲

UI issue

Difficult to read small character images

Fix: Zoom in on the image using the pinch-to-zoom gesture on your iPhone. This can help make small text more legible. OR If the app allows, ad... ⇲

Preview feature is not useful

Fix: Explore the settings of the preview feature to see if there are any customization options that can enhance its usefulness, such as adjusting... ⇲

Bugs issue

Balance numbers on app-generated decks are incorrect

Fix: Manually verify the balance numbers against your physical records. If discrepancies are found, keep a log of the correct numbers for referen... ⇲

Timers do not work

Fix: Check the app settings to ensure that timers are enabled. Look for any options related to notifications or alerts that may affect timer func... ⇲

Updates issue

Last app update was over 10 months ago

Fix: Check the App Store periodically for any updates. Sometimes, developers release updates without prior notice, so staying vigilant can help y... ⇲