—— Run into issues on Hair Cuttery? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if tha... ⇲
Fix: 1. Check for app updates: Sometimes, a new update may have bugs. Go to the App Store and check if there’s a newer version available. If so,... ⇲
Fix: 1. Check your email settings: Ensure that the email address linked to your account is correct and that you are checking the right inbox, inc... ⇲
Fix: 1. Change guest name in settings: Go to the app settings and look for an option to set or change the default guest name. Update it to your p... ⇲
Fix: 1. Save your preferred stylist: Go to the stylist selection section in the app and ensure you are saving your preferred stylist correctly. L... ⇲
Fix: 1. Check for editing options: Navigate to your appointments and look for an 'Edit' button. If it’s not visible, ensure you are on the correc... ⇲
Fix: 1. Use the calendar view: If available, switch to a calendar view in the app to see if you can select a day from there. 2. Check for updates... ⇲
Fix: 1. Update the app: Ensure you have the latest version of the app, as updates often fix navigation bugs. Go to the App Store and check for up... ⇲
Fix: 1. Refresh the stylist list: Pull down on the stylist selection page to refresh the list of available stylists. 2. Check your location setti... ⇲
Fix: 1. Create separate accounts: If the app does not support multiple users under one account, consider creating separate accounts for each user... ⇲
Fix: 1. Refresh the app: Pull down on the appointments page to refresh the data. This can help in loading the latest information. 2. Check your i... ⇲
Fix: 1. Check for required fields: Ensure that all required fields are filled out correctly. Look for any error messages that indicate which fiel... ⇲
Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. Switch between Wi-Fi and cellular data to see if... ⇲
Fix: 1. Restart the app: Force close the app and reopen it to see if the glitches persist after a fresh start. 2. Clear app cache: Offload the ap... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include fixes for scaling issues on different devices. 2... ⇲