fix problems on Petkey [iphone]

—— Run into issues on Petkey? Get help pending when official support gets back to you!

Petkey

Info:

company: Petkey LLC

: https://petkey.org/

: petkey.org

Chat with our AI-based Petkey Support

🛠️ Common Petkey Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Petkey crashes frequently

Fix: 1. Restart the App: Close the Petkey app completely by swiping it away from the app switcher. Then, reopen it to see if the issue persists.... ⇲

Difficult to navigate

Fix: 1. Familiarize with the Layout: Spend some time exploring the app’s features and layout. Take notes on where key functions are located to im... ⇲

Login issues

Fix: 1. Check Credentials: Ensure that you are entering the correct username and password. If you’ve forgotten your password, use the ‘Forgot Pas... ⇲

Uploads issue

No upload option for documents

Fix: 1. Check App Features: Review the app’s features to confirm if document upload is supported. If not, consider using alternative methods to s... ⇲

Limited photo upload capability

Fix: 1. Resize Photos: Use a photo editing app to resize your images to meet the app’s upload requirements. Smaller file sizes often upload more... ⇲

Accessibility issue

Voiceover accessibility problems

Fix: 1. Enable VoiceOver: Go to Settings > Accessibility > VoiceOver and ensure it is turned on. This may help with navigation within the app. 2... ⇲

Customization issue

Default sighting photo limitation

Fix: 1. Check App Settings: Look for any settings within the app that may allow you to change the default sighting photo. 2. Use Alternative Pho... ⇲

Validation issue

Inconsistent email entry validation

Fix: 1. Double-Check Email Format: Ensure that you are entering your email in the correct format (e.g., name@example.com). 2. Use a Different Em... ⇲

UI issue

Poorly designed interface

Fix: 1. Explore All Features: Spend time exploring the app to become familiar with its layout. Sometimes, understanding the design can improve us... ⇲