fix problems on Amplify [iphone]

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Amplify Mobile
Info:
company: Amplify Credit Union
: http://www.goamplify.com
: www.goamplify.com
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Account issue

Unable to transfer money between accounts

Fix: First, ensure that both accounts are properly linked within the app. Go to the account settings and verify that both accounts are active and... ⇲
 
Screen issue

Screen to enter amount does not work

Fix: If the amount entry screen is unresponsive, try restarting the app. Close the app completely by swiping it away in the app switcher, then re... ⇲
 
UI issue

Decimal point won't enter

Fix: If you are unable to enter a decimal point, check your keyboard settings. Go to Settings > General > Keyboard and ensure that the 'Enable Ke... ⇲
 
Bugs issue

Error when depositing checks

Fix: To resolve errors when depositing checks, ensure that you are following the app's guidelines for check deposits. Make sure the check is prop... ⇲

Inconsistent check deposit success

Fix: To improve the consistency of check deposits, ensure that you are following all guidelines for check deposits, including proper endorsement... ⇲

Error message when using mobile deposit feature

Fix: If you receive an error message during mobile deposit, ensure that you are following all guidelines for check deposits, including proper end... ⇲
 
Compatibility issue

Amplify optimized for poor mobile browser

Fix: If the app is not performing well, try accessing the service through a different mobile browser or the desktop version of the site. This can... ⇲

Amplify does not support Touch ID

Fix: If the app does not support Touch ID, check the app settings to see if there is an option to enable biometric login. If not, you may need to... ⇲
 
Glitches issue

Glitchy app performance

Fix: To improve app performance, first ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if y... ⇲
 
Crashes issue

Amplify crashes during mobile deposit

Fix: If the app crashes during mobile deposit, ensure that you are using the latest version of the app. Check for updates in the App Store. If th... ⇲

Amplify locks up and crashes on certain pages

Fix: If the app locks up or crashes, try clearing the app's cache and data. Go to your iPhone's Settings, find Amplify Mobile, and look for optio... ⇲
 
Payments issue

Bill pay setup fails

Fix: To resolve bill pay setup failures, ensure that all required fields are filled out correctly. Double-check the account numbers and payment a... ⇲
 
Slow issue

Slow app loading times

Fix: To improve loading times, ensure that your iPhone has sufficient storage space. Go to Settings > General > iPhone Storage and check for avai... ⇲
 
Ads issue

Ads present in the app

Fix: If ads are distracting, check if there is an option in the app settings to disable ads or switch to a premium version of the app that may of... ⇲
 
Login issue

Login issues and timeouts

Fix: If you are experiencing login issues, ensure that you are entering the correct username and password. If you have forgotten your password, u... ⇲
 
Updates issue

Amplify not functioning after updates

Fix: If the app is not functioning after an update, try restarting your iPhone. This can help clear any temporary issues that may have arisen fro... ⇲
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 what users are saying
Bad experience
51.2%

Good experience
44.0%

Neutral
4.8%

~ from our NLP analysis of 84 combined software ratings.

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 Private Data Amplify collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics