fix problems on MyABL [iphone]

—— Run into issues on MyABL? Get help pending when official support gets back to you!

myABL

Info:

company: AlliedBank

: https://www.abl.com/contact-us/

Chat with our AI-based myABL Support

🛠️ Common myABL Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

myABL crashes on opening

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Biometric login fails

Fix: 1. Check biometric settings: Go to Settings > Face ID & Passcode (or Touch ID & Passcode) and ensure that myABL is enabled under 'Use Face I... ⇲

Network issue

Cannot log in with mobile data

Fix: 1. Check mobile data settings: Go to Settings > Cellular and ensure that Cellular Data is turned on. Scroll down to find myABL and make sure... ⇲

Frequent service downtime

Fix: 1. Check for service updates: Visit the myABL website or social media pages to see if there are any announcements regarding maintenance or d... ⇲

Slow issue

Slow performance

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find myABL, and tap on it. If there is an option to 'Offload App', do that to... ⇲

Payments issue

Transaction errors

Fix: 1. Check internet connection: Ensure you have a stable internet connection, either through Wi-Fi or mobile data. If the connection is weak,... ⇲

Inability to pay certain bills

Fix: 1. Check biller availability: Ensure that the biller you are trying to pay is supported by myABL. You can usually find a list of supported b... ⇲

Cannot transact from USD account

Fix: 1. Check account settings: Ensure that your USD account is properly set up in the app and that you have selected it as the source for transa... ⇲

No integration for other bank payments

Fix: 1. Check for updates: Ensure you have the latest version of myABL, as new integrations may be added in updates. 2. Use alternative payment m... ⇲

Requires logout to pay multiple bills

Fix: 1. Use the 'Pay All' feature: If available, look for a 'Pay All' or 'Batch Payment' option in the app that allows you to pay multiple bills... ⇲

Support issue

Customer support issues

Fix: 1. Use in-app support: Check if myABL has a help or support section within the app that provides FAQs or chat support. 2. Look for online re... ⇲

Bugs issue

myABL does not show balance

Fix: 1. Refresh the app: Pull down on the screen to refresh the balance display. This can help if the app is not updating correctly. 2. Check int... ⇲

Account issue

Limited features for account management

Fix: 1. Explore the app: Make sure you are familiar with all the features available in the app. Sometimes features are not immediately obvious. 2... ⇲

Registration issue

No option for email sign up

Fix: 1. Use the app's existing sign-up options: If email sign-up is not available, use the alternative sign-up methods provided in the app, such... ⇲

Compatibility issue

Incompatibility with older iOS versions

Fix: 1. Update your iOS: Go to Settings > General > Software Update and check if there is an update available for your iPhone. Updating to the la... ⇲

Freezing issue

myABL freezes during transactions

Fix: 1. Ensure a stable internet connection: A weak connection can cause the app to freeze. Switch to a stronger Wi-Fi network or ensure your mob... ⇲

Loading issue

Long wait times for OTP

Fix: 1. Check your mobile network: Ensure you have a good signal and that your mobile network is functioning properly. If you are in an area with... ⇲