fix problems on Tompkins Community Bank [iphone]

—— Run into issues on Tompkins Community Bank? Get help pending when official support gets back to you!

Tompkins Community Bank

Info:

company: Tompkins Financial Corporation

: https://www.tompkinsbank.com/

: www.tompkinsbank.com

Chat with our AI-based Tompkins Community Bank Support

🛠️ Common Tompkins Community Bank Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot view past checks beyond a month

Fix: Check if the app has a settings or preferences section where you can adjust the date range for viewing past transactions. If not, consider k... ⇲

Mobile deposit has limits on amount

Fix: Review the bank's mobile deposit policy, which is usually available on their website or within the app. This will help you understand the li... ⇲

Payments issue

Mobile deposit often requires multiple attempts

Fix: Ensure that you are taking clear, well-lit photos of the checks. Use a flat surface and avoid shadows to improve the quality of the images.... ⇲

Security issue

Authy two-factor authentication is difficult to use

Fix: Familiarize yourself with the Authy app by reviewing its help section or tutorials available online. This can help you understand how to gen... ⇲

New app requires password reset but does not accept new passwords

Fix: Ensure that your new password meets all the security requirements set by the bank, such as length, character types, and not being similar to... ⇲

Freezing issue

Tompkins Community Bank freezes occasionally

Fix: Make sure your app is updated to the latest version. Go to the App Store, search for the Tompkins Community Bank app, and check for updates.... ⇲

UI issue

Difficult to navigate some features

Fix: Take some time to explore the app's layout and features. Familiarize yourself with the main menu and any help sections that may provide guid... ⇲

Compatibility issue

Lack of Zelle functionality

Fix: Check if the bank has plans to integrate Zelle in the future by reviewing their website or app updates. In the meantime, consider using Zell... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.8%

Bad experience

2.1%

Neutral

2.1%

~ from our NLP analysis of 6,194 combined software ratings.

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Private Data Tompkins Community Bank collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location