fix problems on Onic [iphone]

—— Run into issues on Onic? Get help pending when official support gets back to you!

Onic

Info:

company: Pak Telecom Mobile Limited

: https://www.onic.pk/help-center

: www.onic.pk

Chat with our AI-based Onic Support

🛠️ Common Onic Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Onic hasn’t worked since day one

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app issues. Press and hold the power button until you see the 'slide to powe... ⇲

Request failed prompt

Fix: 1. Check Internet Connection: Ensure your device is connected to a stable Wi-Fi or cellular network. You can test this by opening a web brow... ⇲

Support issue

Worse customer service

Fix: 1. Use Alternative Support Channels: If the app has social media pages, try reaching out through those platforms. Sometimes, companies respo... ⇲

Unethical and unprofessional representatives

Fix: 1. Remain Calm: When dealing with customer service, try to stay calm and composed. This can help you communicate your issues more effectivel... ⇲

Payments issue

Issues with subscription renewal

Fix: 1. Check Subscription Status: Go to Settings > [Your Name] > Subscriptions. Here, you can see your active subscriptions and their renewal da... ⇲

Network issue

Requires different WiFi or device for support

Fix: 1. Test on Different Wi-Fi: If possible, try connecting to a different Wi-Fi network to see if the issue persists. This can help determine i... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

58.8%

Bad experience

41.2%

Neutral

0.0%

~ from our NLP analysis of 17 combined software ratings.

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Private Data Onic collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Diagnostics
- Other Data