fix problems on Deck Heroes [iphone]

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—— Run into issues on Deck Heroes? Get help pending when official support gets back to you!

Deck Heroes: Legacy
Info:
company: IGG.COM
: https://www.igg.com/
: www.igg.com
Chat with our AI-based Deck Heroes Support
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Gameplay issue

Low drop rates for good cards

Fix: To improve your chances of obtaining better cards, focus on completing daily quests and events that offer card packs as rewards. These often... ⇲

Limited offline play options

Fix: To make the most of limited offline play, familiarize yourself with the game modes that can be played offline. Focus on completing any avail... ⇲

Stagnant gameplay progression

Fix: To combat stagnant progression, set specific goals for yourself, such as completing all available quests or achieving a certain rank in comp... ⇲

Repetitive rewards

Fix: To break the monotony of repetitive rewards, focus on completing achievements or challenges that offer unique rewards. This can provide a se... ⇲
 
Updates issue

Lack of updates and new content

Fix: While waiting for updates, engage with the existing content by exploring different strategies and deck builds. Challenge yourself to complet... ⇲

No new events or community engagement

Fix: While waiting for new events, create your own challenges or goals within the game. Engage with other players in forums or social media to di... ⇲
 
Bugs issue

Bugs with card art not loading

Fix: Try clearing the app's cache or data. Go to your iPhone settings, find the app, and select 'Clear Cache' if available. If not, uninstall and... ⇲

Missing artwork on cards

Fix: To address missing artwork, try clearing the app's cache or data. If that doesn't work, uninstall and reinstall the app to see if it resolve... ⇲
 
Crashes issue

Game crashes and won't load

Fix: First, try restarting your iPhone. This can clear temporary glitches that may be causing the game to crash. If the problem persists, check f... ⇲
 
Account issue

Account recovery issues

Fix: If you're having trouble recovering your account, ensure you are using the correct login credentials. Double-check your email and password.... ⇲
 
Support issue

Unresponsive customer service

Fix: If customer service is unresponsive, try reaching out through multiple channels. Check if the game has social media accounts or community fo... ⇲
 
Glitches issue

Graphics distortion

Fix: If you experience graphics distortion, try adjusting the graphics settings within the game if available. Lowering the graphics quality can s... ⇲
 
Loading issue

Endless loading times

Fix: If you experience endless loading times, first check your internet connection. A weak connection can cause loading issues. If your connectio... ⇲
 
Payments issue

High cost for competitive cards

Fix: To manage the high cost of competitive cards, focus on earning in-game currency through daily challenges and events. Save up for special pro... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
54.7%

Bad experience
34.5%

Neutral
10.8%

~ from our NLP analysis of 148 combined software ratings.

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 Private Data Deck Heroes collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1550 Gems: $19.99 Gems can be used to purchase items.
  2. 750 Gems: $9.99 Gems can be used to purchase items.
  3. 70 Gems: $0.99 Gems can be used to purchase items.
  4. 360 Gems: $4.99 Gems can be used to purchase items.
  5. 8200 Gems: $99.99 Gems can be used to purchase items.
  6. 30 Day Star: $5.99 Star can be used to get Gems.
  7. 360 Gems (Trades): $4.99 Gems can be used to purchase items.
  8. 4000 Gems: $49.99 Gems can be used to purchase items.
  9. 70 Gems: $0.99 Gems can be used to purchase items.
  10. 1550 Gems (Trades): $19.99 Gems can be used to purchase items.