fix problems on Rentbrella [iphone]

—— Run into issues on Rentbrella? Get help pending when official support gets back to you!

Rentbrella

Info:

company: Rentbrella S.A.

: https://rentbrella.com

: rentbrella.com

Chat with our AI-based Rentbrella Support

🛠️ Common Rentbrella Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Payment method issues

Fix: Check if your payment method is supported by Rentbrella. Go to the app settings and look for the payment options section. Ensure that your c... ⇲

Difficulties returning umbrellas

Fix: Ensure you are at the correct kiosk location for returns. Check the app for the nearest return kiosk and confirm its operating hours. If you... ⇲

Messages issue

Error messages during return process

Fix: Take note of the specific error message you are receiving. If it mentions a connectivity issue, check your internet connection and try again... ⇲

Support issue

Lack of customer support

Fix: Utilize the in-app help section if available. Many apps have a FAQ or help section that can provide immediate answers to common issues. Look... ⇲

Registration issue

Phone number verification limited to Brazilian numbers

Fix: If you are outside Brazil, consider using a virtual phone number service that provides Brazilian numbers. Sign up for a service that allows... ⇲

UI issue

Missing kiosks at designated locations

Fix: Check the app for the latest updates on kiosk locations. Sometimes, kiosks may be temporarily removed or relocated. Ensure you have the late... ⇲

Bugs issue

Inaccurate availability of umbrellas

Fix: Refresh the app to ensure you are viewing the most current data. Pull down on the screen to refresh the availability list. If the issue pers... ⇲

Rentbrella incorrectly shows active loans for unpicked umbrellas

Fix: Log out of the app and log back in to refresh your account status. This can help sync your account with the server and correct any discrepan... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.0%

Bad experience

10.0%

Neutral

0.0%

~ from our NLP analysis of 50 combined software ratings.

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Private Data Rentbrella collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics