fix problems on Memories [iphone]

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—— Run into issues on Memories? Get help pending when official support gets back to you!

Memories: Remember Me
Info:
company: VSisters Co Ltd
: https://sites.google.com/view/101lpartyus/privacy
: api-project-12386171.web.app
Chat with our AI-based Memories Support
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Gameplay issue

Events not triggering in adventure mode

Fix: Make sure you are meeting all the requirements for the events to trigger. This may include specific character levels, items, or story progre... ⇲

Relics cannot be upgraded

Fix: Verify that you have the necessary resources or currency to upgrade the relics. Check your inventory and ensure you have enough items to per... ⇲
 
Login issue

Game Center login not working

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent successful logins to Game Center. OR Log out of Game... ⇲

Guest login not working

Fix: Ensure that you have a stable internet connection. Guest logins may fail if the connection is weak or unstable. OR Try clearing the app's... ⇲
 
Freezing issue

Game freezes on login screen

Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen (or double-click the home button) to see all open apps... ⇲

Game is unresponsive

Fix: Force close the app and restart it. This can often resolve unresponsiveness issues. OR If the game remains unresponsive, consider restart... ⇲
 
Bugs issue

Game restarts at intro every time

Fix: Try uninstalling and reinstalling the app. This can clear any corrupted data that may be causing the game to restart. OR Check your devic... ⇲
 
Glitches issue

Gender option glitch

Fix: Restart the game and try to access the gender selection option again. Sometimes, glitches can be resolved with a simple restart. OR Check... ⇲

Jerky character movements

Fix: Check your device's performance settings. Ensure that the game is allowed to use sufficient resources for smooth gameplay. OR Close any b... ⇲
 
UI issue

Inventory items not showing

Fix: Try restarting the app. This can refresh the inventory and may resolve display issues. OR Check if you have any filters applied in your i... ⇲

Text moves too fast during jobs

Fix: Look for an option in the settings to adjust text speed or enable a pause feature during job sequences. This can help you read the text at a... ⇲
 
Crashes issue

Game crashes after update

Fix: Clear the app's cache or data. Go to your device settings, find the app, and clear its cache. This can help resolve issues caused by the upd... ⇲
 
Payments issue

No access to purchased items

Fix: Check your internet connection. A poor connection can prevent the app from verifying your purchases. OR Log out of your account and log b... ⇲
 
Loading issue

Game won't load or log in

Fix: Ensure that your device has the latest iOS version installed. Sometimes, compatibility issues can prevent the game from loading properly.... ⇲
 
Network issue

Server issues preventing gameplay

Fix: Check the game's official social media pages or community forums for any announcements regarding server maintenance or issues. This can prov... ⇲
 
Updates issue

No updates or fixes provided

Fix: Keep an eye on the App Store for any updates. Developers may release fixes without prior announcements. OR Engage with the community on f... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
70.1%

Bad experience
19.5%

Neutral
10.3%

~ from our NLP analysis of 87 combined software ratings.

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Citampi Stories: Love and Life

 Private Data Memories collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data

  Cost of Subscriptions
  1. 1,000 Gems: $0.99 GET 1,000 Gems
  2. 5,000 Gems: $4.99 GET 5,000 Gems
  3. Starter Package: $2.99 Starter Package
  4. 3,000 Gems: $2.99 GET 3,000 Gems
  5. 10,000 Gems: $8.99 GET 10,000 Gems
  6. Costume Package 2: $8.99 Costume Package 2
  7. Monthly Package: $4.99 Monthly Package
  8. Rich Package: $7.99 Rich Package
  9. Special Deal: $6.99 Special Deal
  10. Explorer Package: $4.99 Explorer Package