—— Run into issues on Lynk? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app is updated to the latest version. Go to the App Store, search for Lynk - Digital Payments, and see if an update is availabl... ⇲
Fix: Ensure you are using the correct email address associated with your account. Go to the password reset section, enter your email, and check y... ⇲
Fix: Check the app's profile settings. Some apps allow you to change your display name in the profile or account settings. Look for an 'Edit Prof... ⇲
Fix: Review the app's terms and conditions regarding display IDs. This may be a security feature to prevent fraud. If you need to change it, chec... ⇲
Fix: Review the app's settings to see if there are specific sections for updating personal information. Some apps have restrictions on what can b... ⇲
Fix: Double-check the account details you are entering for the NCB account. Ensure that all information is accurate and matches what is on file w... ⇲
Fix: Check the app's settings to see if there are any updates or additional options available for adding bank accounts. Sometimes, features are a... ⇲
Fix: Check the app for any notifications regarding the status of your bank card application. Sometimes, updates are provided within the app. OR... ⇲
Fix: Ensure you have a stable internet connection. A weak connection can delay the response time for passcode resets. Try switching to Wi-Fi if y... ⇲
Fix: Ensure that Face ID is enabled for the Lynk app in your iPhone settings. Go to Settings > Face ID & Passcode > Other Apps and make sure Lynk... ⇲
Fix: Check the app for any notifications or updates regarding remittance services. Sometimes, delays can be due to maintenance or updates. OR... ⇲
Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲
Fix: Check if the app has the necessary permissions to access your device features. Go to Settings > Privacy and ensure that Lynk has the require... ⇲
Fix: Check the app's features list or help section to confirm if international transfers are supported. Sometimes, features are added in updates.... ⇲
Fix: Ensure that you are entering all required information accurately during the sign-up process. Double-check for any typos or missing fields.... ⇲
Fix: Wait for a specified period (if mentioned) before attempting to log in again. Some apps have a cooldown period after multiple failed attempt... ⇲