fix problems on Tootle [iphone]

​

—— Run into issues on Tootle ? Get help pending when official support gets back to you!

Tootle by Zapp
Info:
company: Zapp Services Pvt. Ltd.
: https://www.tootle.com.np/help
: www.tootle.com.np
Chat with our AI-based Tootle Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

Tootle crashes on iPhone 11 Pro Max

Fix: 1. Ensure compatibility: Check the app's description in the App Store to confirm it is compatible with iPhone 11 Pro Max. If not, consider u... ⇲

Tootle crashes when booking a ride

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲
 
Bugs issue

Tootle does not confirm ride bookings

Fix: 1. Check notifications: Ensure that notifications are enabled for Tootle. Go to Settings > Notifications > Tootle and make sure 'Allow Notif... ⇲

inaccurate map locations

Fix: 1. Calibrate your location: Open the Maps app on your iPhone and ensure your location services are working correctly. Go to Settings > Priva... ⇲

Tootle is unusable due to bugs

Fix: 1. Update the app: Go to the App Store and check for any available updates for Tootle. Developers often release updates to fix bugs and impr... ⇲

map needs significant improvement

Fix: 1. Use an alternative map app: If the map in Tootle is not reliable, consider using Google Maps or Apple Maps for navigation to your pickup... ⇲
 
Registration issue

Tootle stuck in a loop during OTP verification

Fix: 1. Ensure correct phone number: Double-check that you are entering the correct phone number for OTP verification. A typo can cause the app t... ⇲

Tootle does not indicate if phone number is registered

Fix: 1. Attempt to register: Try entering your phone number to see if the app indicates whether it is already registered. If it is, you may recei... ⇲
 
Notifications issue

notifications for rides without availability

Fix: 1. Adjust notification settings: Go to Settings > Notifications > Tootle and customize your notification preferences to reduce alerts about... ⇲

Tootle sends excessive notifications

Fix: 1. Adjust notification settings: Go to Settings > Notifications > Tootle and customize your notification preferences to reduce the frequency... ⇲
 
Syncing issue

cash balance not transferred from old app

Fix: 1. Check account settings: Ensure you are logged into the same account you used in the old app. Sometimes, balances are tied to specific acc... ⇲
 
Support issue

poor customer service from riders

Fix: 1. Provide feedback: Use the app's feedback feature to report your experience with riders. This can help improve service quality in the futu... ⇲

riders lack soft skills

Fix: 1. Provide feedback: Use the app's rating system to give constructive feedback about the rider's behavior. This can help improve the overall... ⇲
 
UI issue

keyboard does not show on sign up page

Fix: 1. Restart the app: Close Tootle completely and reopen it. This can sometimes resolve temporary glitches that prevent the keyboard from appe... ⇲

pickup location cannot be set

Fix: 1. Check location services: Go to Settings > Privacy > Location Services and ensure that Tootle has permission to access your location. This... ⇲
 
Messages issue

no communication with riders

Fix: 1. Use the in-app messaging feature: If available, use the app's messaging system to communicate directly with the rider before or during th... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
57.6%

Good experience
40.7%

Neutral
1.7%

~ from our NLP analysis of 59 combined software ratings.

 Switch to these Alternatives:
Taximandu User
JumJum Passenger
Buddha Air
Yeti Airlines
eDriveNepal
Sajha Plus
Pathao
Baato Maps
Spark Car Rental Nepal
PickMe Nepal

 Private Data Tootle collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Diagnostics