fix problems on PlayerPlus [iphone]

—— Run into issues on PlayerPlus? Get help pending when official support gets back to you!

PlayerPlus - Team Management

Info:

company: SPM SPORTPLATZ MEDIA GMBH

: https://player.plus/site/contact

: www.player.plus

Chat with our AI-based PlayerPlus Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

app is slow

Fix: 1. Clear the app cache: Go to your iPhone Settings > Scroll down to PlayerPlus > Tap on 'Clear Cache' if available. This can help improve pe... »»

app is unresponsive

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to view all open apps. Swipe up on PlayerPl... »»

Ads issue

full page ads don’t scale properly

Fix: 1. Adjust display settings: Go to your iPhone Settings > Display & Brightness and try changing the display settings (like text size or zoom)... »»

ads make it impossible to click away

Fix: 1. Wait for the ad to finish: Often, ads will have a countdown timer. Wait for it to finish, and then look for the 'X' or 'Close' button to... »»

app struggles to load ads in background

Fix: 1. Check background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for PlayerPlus. This allows the... »»

Messages issue

chat function is turgid

Fix: 1. Clear chat history: If the chat function is slow, try clearing old messages. Open the chat, tap on the settings or options menu, and look... »»

messaging window disappears and reappears

Fix: 1. Update the app: Make sure you are using the latest version of PlayerPlus. Go to the App Store and check for updates. Developers often fix... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.7%

Bad experience

4.9%

Neutral

2.4%

~ from our NLP analysis of 41 combined software ratings.

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Private Data PlayerPlus collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Diagnostics

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