fix problems on First Community CU (MO) [iphone]

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First Community CU (MO)
Info:
company: First Community Credit Union (MO)
: http://www.firstcommunity.com/
: www.firstcommunity.com
Chat with our AI-based First Community CU (MO) Support
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Account issue

Difficult to find account number in app

Fix: Navigate to the account details section of the app. Typically, your account number is displayed under 'Account Information' or 'Account Deta... ⇲
 
Updates issue

New update is not user friendly

Fix: Explore the app settings to customize your experience. Look for options to rearrange or hide features that you find cumbersome. OR Famili... ⇲
 
UI issue

Outdated app design

Fix: Provide feedback through the app's feedback feature if available, but focus on using the app's current features to navigate as best as you c... ⇲

Transfer options removed from interface

Fix: Explore the app thoroughly to see if the transfer options have been relocated to a different section. Sometimes, updates change the layout w... ⇲
 
Payments issue

Mobile check deposit system is problematic

Fix: Ensure you are following the correct procedure for mobile check deposits. Check that the check is properly endorsed and that you are capturi... ⇲

Complicated bill pay process

Fix: Review the bill pay tutorial or help section within the app to understand the steps involved. Familiarizing yourself with the process can ma... ⇲

Limited historical payment activity

Fix: Check if there is a filter or settings option in the app that limits the view of historical transactions. Adjusting these settings may revea... ⇲

Check deposit feature often fails

Fix: Ensure that you are using a well-lit area to take pictures of the check and that the check is flat and free of wrinkles. This can improve th... ⇲
 
Crashes issue

First Community CU (MO) crashes when accessing messages

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app to see if the issue... ⇲
 
Notifications issue

Notifications are delayed

Fix: Check your notification settings in the app and on your iPhone. Go to Settings > Notifications > First Community CU and ensure notifications... ⇲

Alert numbers do not clear

Fix: Try logging out of the app and logging back in. This can refresh the notification system and clear any stuck alerts. OR Check the app set... ⇲
 
Network issue

Frequent app outages

Fix: Check the app's status on social media or community forums to see if others are experiencing similar issues. This can help determine if it's... ⇲
 
Slow issue

Slow processing of external transfers

Fix: Check if there are any limits on the amount or frequency of external transfers in the app's settings or FAQs. Adjust your transfer amounts a... ⇲
 
Login issue

Application error during login

Fix: Double-check your login credentials for accuracy. Ensure that Caps Lock is off and that you are entering the correct username and password.... ⇲
 
Settings issue

Lack of basic card controls

Fix: Explore the app settings to see if there are any options for card controls, such as turning cards on/off or setting spending limits. These f... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
2.2%

Neutral
1.8%

~ from our NLP analysis of 19,675 combined software ratings.

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 Private Data First Community CU (MO) collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data