fix problems on Chess Online [iphone]

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—— Run into issues on Chess Online? Get help pending when official support gets back to you!

Chess Online - Duel Friends!
Info:
company: Henrik Hagstrm
: https://www.facebook.com/Hagstrom-Development-104890804604421/
: m9dfccd04.app-ads-txt.com
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Gameplay issue

Online matches mostly consist of AI

Fix: To increase the chances of playing against real players, try scheduling games with friends or using social media to find other players. You... ⇲

Misunderstanding of chess rules

Fix: Familiarize yourself with the basic rules of chess by using online resources or chess tutorials. There are many websites and apps that provi... ⇲

Players can abandon games without penalty

Fix: If you encounter players who abandon games, consider using the app's reporting feature to flag these players. This may help the developers i... ⇲

Unable to start games with friends

Fix: Make sure that both you and your friend have the app installed and are logged in. Check if there are any specific requirements for starting... ⇲

Automatic wins due to timeouts

Fix: If you are experiencing frequent timeouts, consider adjusting your game settings to allow for longer time controls or turn-based play, if av... ⇲

Opponent can manipulate clock

Fix: If you suspect that your opponent is manipulating the clock, try to play with friends or known players who you trust. This can help ensure a... ⇲

Difficulty in playing with friends

Fix: Ensure that both you and your friends have the app installed and are logged in. Check if there are any specific requirements for starting a... ⇲
 
Bugs issue

Points decrease after winning

Fix: Check the game rules or scoring system in the app settings to understand how points are calculated. If the decrease seems incorrect, try res... ⇲

Draw function does not work properly

Fix: Check if there are specific conditions that need to be met for a draw to be recognized in the app. Review the game rules or help section for... ⇲

Inconsistent piece movement

Fix: Ensure that you are using the latest version of the app, as updates may fix bugs related to piece movement. If the issue continues, try rest... ⇲

Checkmate not recognized

Fix: Ensure that you are following the correct checkmate conditions. Review the rules of chess to confirm that the position you are in meets the... ⇲
 
Freezing issue

Game glitches and freezes

Fix: Ensure that your app is updated to the latest version available in the App Store. If the app is up to date, try restarting your iPhone to cl... ⇲
 
Notifications issue

Notifications do not overwrite on iOS

Fix: Go to your iPhone's Settings > Notifications > Chess Online - Duel Friends! and ensure that notifications are enabled. You can also try togg... ⇲
 
Login issue

Account login issues

Fix: Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
Updates issue

Time runs faster after updates

Fix: Check if there are any settings related to game speed or time controls in the app. Adjust these settings to see if it resolves the issue wit... ⇲
 
Crashes issue

Game crashes after login

Fix: Make sure your app is updated to the latest version. If it is, try restarting your iPhone to clear any temporary issues that may be causing... ⇲
 
Glitches issue

Glitches during gameplay

Fix: Ensure that your app is updated to the latest version. If the glitches persist, try restarting your device to clear any temporary issues tha... ⇲
 
UI issue

No settings button in iOS version

Fix: Look for a menu icon or three dots in the app that may lead to settings, as some apps hide settings in a different location rather than a de... ⇲
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 what users are saying
Bad experience
61.5%

Good experience
31.5%

Neutral
7.0%

~ from our NLP analysis of 143 combined software ratings.

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 Private Data Chess Online collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics