fix problems on Highspot [iphone]

—— Run into issues on Highspot? Get help pending when official support gets back to you!

Highspot

Info:

company: Highspot, Inc.

: https://app.highspot.com/help

: www.highspot.com

Chat with our AI-based Highspot Support

🛠️ Common Highspot Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires frequent re-sign in

Fix: Check your iPhone's settings to ensure that the app is allowed to use background app refresh. Go to Settings > General > Background App Refr... ⇲

Slow performance

Fix: Clear the app's cache to improve performance. Go to the app settings within Highspot and look for an option to clear cache or data. This can... ⇲

Loading issue

Long loading times

Fix: Ensure you have a stable internet connection. Test your Wi-Fi or cellular data speed using a speed test app. If the connection is slow, try... ⇲

Freezing issue

Highspot freezes

Fix: Force close the app and restart it. Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to see all ope... ⇲

UI issue

Difficult to access content quickly

Fix: Utilize the search function within the app. Familiarize yourself with the search bar and filters to quickly find the content you need. This... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.6%

Bad experience

3.5%

Neutral

0.9%

~ from our NLP analysis of 113 combined software ratings.

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Private Data Highspot collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics