fix problems on Guru [iphone]

—— Run into issues on Guru? Get help pending when official support gets back to you!

Guru

Info:

company: Guru Technologies, Inc.

: https://help.getguru.com/

: www.getguru.com

Chat with our AI-based Guru Support

🛠️ Common Guru Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Guru is near useless

Fix: To improve the usability of the Guru app, start by familiarizing yourself with the available features. Check the app's help section or user... ⇲

Only allows searching card content

Fix: To maximize the search functionality, use specific keywords or phrases that are likely to be included in the cards. This can help you find t... ⇲

UI issue

Cannot browse collections

Fix: As a workaround, create a list of the collections you frequently use and keep it handy. You can manually search for the cards within those c... ⇲

Mobile website is poor

Fix: If the mobile website is not functioning well, try clearing your browser cache and cookies. This can sometimes improve performance. To do th... ⇲

Outdated design compared to web version

Fix: To adapt to the outdated design, familiarize yourself with the layout and features of the app. This can help you navigate it more efficientl... ⇲

Features issue

No commenting feature

Fix: To provide feedback or comments on cards, consider using a separate communication tool like Slack or email to discuss with your team. You ca... ⇲

No editing capabilities

Fix: If you need to make changes to cards, consider using the web version of Guru where editing is available. Make your edits there and then acce... ⇲

Cannot create new collections or cards

Fix: To create new collections or cards, use the web version of Guru, which allows for full functionality. This will enable you to organize your... ⇲

Limited functionality on mobile

Fix: To work around the limited functionality, prioritize using the web version of Guru when you need to access more features. This will provide... ⇲

Compatibility issue

Guru is iPhone only

Fix: If you need to access Guru on an iPad, use the web version through a browser. This will allow you to use Guru's features without being limit... ⇲

Not compatible with iPad

Fix: Use the web version of Guru on your iPad through a browser to access all features without compatibility issues. OR If you need to use Gur... ⇲

Navigation issue

Cannot navigate hierarchy of entries

Fix: To better understand the hierarchy, create a visual map or outline of the entries and their relationships. This can help you navigate the co... ⇲

Links issue

Deep links not working

Fix: If deep links are not functioning, try copying the link and pasting it directly into your browser instead of clicking on it. This can someti... ⇲

Screen issue

Cannot rotate screen on iPad

Fix: Check your iPad's settings to ensure that screen rotation is enabled. Go to Settings > Display & Brightness and make sure 'Lock Rotation' is... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

64.1%

Bad experience

33.3%

Neutral

2.6%

~ from our NLP analysis of 39 combined software ratings.

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Private Data Guru collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics