fix problems on WriterDuet [iphone]

—— Run into issues on WriterDuet? Get help pending when official support gets back to you!

WriterDuet

Info:

company: WriterDuet Inc.

: https://www.writerduet.com/help

: www.writerduet.com

Chat with our AI-based WriterDuet Support

🛠️ Common WriterDuet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

WriterDuet freezes on login

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... ⇲

WriterDuet hangs on splash screen

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen) and swipe up on WriterDuet. 2. Restart your i... ⇲

Bugs issue

Bugs with text deletion

Fix: 1. Update the app: Go to the App Store and check for any available updates for WriterDuet. 2. Restart the app: Close WriterDuet and reopen i... ⇲

Autocorrect errors

Fix: 1. Adjust autocorrect settings: Go to Settings > General > Keyboard and toggle off 'Auto-Correction' if it’s causing too many issues. 2. Add... ⇲

Compatibility issue

Formatting issues when pasting from external files

Fix: 1. Use 'Paste and Match Style': Instead of a regular paste, try using 'Paste and Match Style' (usually found in the Edit menu) to maintain f... ⇲

Inconsistent performance on iOS devices

Fix: 1. Close background apps: Double-tap the home button (or swipe up) and close any unnecessary apps running in the background. 2. Restart your... ⇲

Bluetooth keyboard support is poor

Fix: 1. Check Bluetooth settings: Ensure your Bluetooth keyboard is properly connected. Go to Settings > Bluetooth and confirm it’s connected. 2.... ⇲

UI issue

Cursor visibility issues

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the brightness or enable 'Night Shift' to see if it improves cu... ⇲

No sideways orientation on iPhone

Fix: 1. Check orientation lock: Swipe down from the top-right corner to access the Control Center and ensure the orientation lock is off. 2. Rest... ⇲

Grey bar obstructing view in app

Fix: 1. Restart the app: Close WriterDuet and reopen it to see if the grey bar disappears. 2. Check for updates: Ensure you have the latest versi... ⇲

Customization issue

Missing templates for graphic novels

Fix: 1. Create a custom template: Use the existing formatting tools in WriterDuet to create your own graphic novel template. Save it for future u... ⇲

Crashes issue

WriterDuet crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of WriterDuet by checking the App Store for updates. 2. Restart your iPhone: This can... ⇲

Updates issue

Lack of updates and optimization

Fix: 1. Regularly check for updates: Keep an eye on the App Store for any updates to WriterDuet. 2. Provide feedback: While not contacting develo... ⇲

Settings issue

Limited export options without Pro

Fix: 1. Use available export options: Familiarize yourself with the export options available in the free version and utilize them to the fullest.... ⇲

Glitches issue

Glitches when switching between dialogue and action

Fix: 1. Save your work frequently: To avoid losing progress, save your work often, especially before switching between dialogue and action. 2. Re... ⇲

Syncing issue

Difficulties with collaborative writing features

Fix: 1. Familiarize yourself with collaboration tools: Review the help section or tutorials within WriterDuet to understand how to effectively us... ⇲