fix problems on My NRS Store [iphone]

—— Run into issues on My NRS Store? Get help pending when official support gets back to you!

My NRS Store

Info:

company: National Retail Solutions, Inc

: https://nrsplus.com

: nrsplus.com

Chat with our AI-based My NRS Store Support

🛠️ Common My NRS Store Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Face ID feature not working

Fix: 1. Go to your iPhone's Settings. 2. Scroll down and tap on 'Face ID & Passcode'. 3. Ensure that Face ID is set up correctly for the app. If... ⇲

Barcode scanner won't focus

Fix: 1. Ensure that your camera lens is clean. Wipe it gently with a soft cloth. 2. Open the My NRS Store app and navigate to the barcode scannin... ⇲

Crashes issue

My NRS Store crashes on launch

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the My NRS Store app off the screen. 2. Reopen the app. If it... ⇲

My NRS Store crashes after update

Fix: 1. Restart your iPhone to refresh the system after the update. 2. Check for any additional updates for the app in the App Store. OR 1. If... ⇲

Screen issue

My NRS Store gives blank screen

Fix: 1. Force close the app and reopen it. 2. If the issue persists, check your internet connection. Ensure you are connected to Wi-Fi or cellula... ⇲

Bugs issue

Sales data mismatch

Fix: 1. Verify that you are logged into the correct account associated with your sales data. 2. Check for any recent updates or changes in the ap... ⇲

Camera issue

Camera freezes when scanning

Fix: 1. Close the app and reopen it. 2. Ensure that no other apps are using the camera in the background. OR 1. Restart your iPhone to refresh... ⇲

UPC scanner not recognizing codes

Fix: 1. Ensure that the barcode is not damaged or dirty. Clean it if necessary. 2. Hold your device steady and ensure the barcode is well-lit and... ⇲

Randomly logs users off

Fix: 1. Check your internet connection. A weak connection can cause logouts. 2. Ensure that you are using the latest version of the app by checki... ⇲

Loading issue

Long delay on initial launch

Fix: 1. Ensure that your device has enough storage space. Go to 'Settings' > 'General' > 'iPhone Storage' to check. 2. Close any unnecessary apps... ⇲

Support issue

Poor customer service response

Fix: 1. Check the app for any FAQs or help sections that may address your issue. 2. Use any available in-app support features to submit your quer... ⇲

Payments issue

Inconsistent fee charges

Fix: 1. Review your transaction history within the app to identify any discrepancies. 2. Check the app's terms of service for any fee structures... ⇲

Compatibility issue

My NRS Store not opening on new iPhone software

Fix: 1. Check for app updates in the App Store that may address compatibility issues with the new iPhone software. 2. Restart your iPhone and try... ⇲

Freezing issue

My NRS Store freezing when opened

Fix: 1. Force close the app and reopen it. 2. Restart your iPhone to clear any temporary glitches. OR 1. Check for updates in the App Store an... ⇲

Uploads issue

Inventory upload issues

Fix: 1. Ensure that you have a stable internet connection while uploading inventory. 2. Check the file format and size of the inventory data to e... ⇲

UI issue