fix problems on HW Buddy [iphone]

—— Run into issues on HW Buddy? Get help pending when official support gets back to you!

HW Buddy

Info:

company: HumanWare Inc

: http://support.humanware.com/en-usa/support

Chat with our AI-based HW Buddy Support

🛠️ Common HW Buddy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HW Buddy fails to load consistently

Fix: 1. Check your internet connection: Ensure that you have a stable Wi-Fi or cellular data connection. You can do this by trying to load other... ⇲

network request failed error

Fix: 1. Restart the app: Close the HW Buddy app completely by swiping it away in the app switcher, then reopen it to see if the error persists.... ⇲

Accessibility issue

checkbox for terms and conditions not accessible with voiceover

Fix: 1. Use a different method to accept terms: If the checkbox is not accessible, try to find an alternative way to accept the terms, such as a... ⇲

UI issue

large text makes buttons unreachable

Fix: 1. Adjust text size: Go to Settings > Display & Brightness > Text Size and reduce the text size to see if it makes the buttons accessible.... ⇲

poor color contrast for text

Fix: 1. Change display settings: Go to Settings > Accessibility > Display & Text Size and enable 'Increase Contrast'. This may help improve the v... ⇲

create account button unresponsive

Fix: 1. Restart the app: Close HW Buddy completely and reopen it to see if the button becomes responsive. OR 2. Check for software updates: En... ⇲

Customization issue

no dark mode support

Fix: 1. Use system-wide dark mode: Go to Settings > Display & Brightness and select 'Dark' under Appearance. This will apply dark mode to all com... ⇲

Crashes issue

HW Buddy crashes upon opening

Fix: 1. Update the app: Check the App Store for any available updates for HW Buddy. Updating the app can fix bugs that cause crashes. OR 2. Re... ⇲

Network issue

unrecognized token error

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find HW Buddy, and select 'Offload App'. This can help clear any corrupted dat... ⇲

Loading issue

white screen on launch

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the Home button) to access the app switcher, then swipe HW B... ⇲

unable to log in after account creation

Fix: 1. Check your credentials: Ensure that you are entering the correct email and password. If you forgot your password, use the 'Forgot Passwor... ⇲

Registration issue