—— Run into issues on FindmyTag? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the app has the necessary permissions to access location services. Go to your iPhone's Settings > Privacy > Location Services, a... ⇲
Fix: If you want to track multiple locations, ensure that you have set up multiple tags within the app. Check the app's settings or user guide fo... ⇲
Fix: Familiarize yourself with the app's interface by exploring all menus and options. Sometimes, features may be hidden under different tabs or... ⇲
Fix: Check for app updates in the App Store. Go to the App Store, tap on your profile icon, and scroll down to see if FindMyTag has an available... ⇲
Fix: Check the app settings to see if there is an option to enable battery indicators. Sometimes, this feature may be hidden in the settings menu... ⇲
Fix: Check the app settings to see if there is an option to enable battery percentage display. If not, monitor the battery life of the tracking d... ⇲
Fix: Change the language settings of the app if available. Look for a language option in the app's settings menu to switch to a more familiar lan... ⇲
Fix: Ensure that your pet's tracking device is charged and functioning properly. A low battery can affect its ability to send location updates.... ⇲
Fix: Check the app settings for any options related to location refresh intervals. If available, set it to refresh more frequently. OR If the... ⇲
Fix: Calibrate the GPS on your iPhone by going to Settings > Privacy > Location Services > System Services and enabling 'Compass Calibration'. Th... ⇲
Fix: Ensure that the tracking device is securely attached to your pet and is functioning properly. A loose or damaged device may not track moveme... ⇲
Fix: Familiarize yourself with the app's interface and navigation. Look for a 'History' or 'Location Log' feature that may help you retrieve past... ⇲
Fix: Close any unnecessary background apps on your iPhone to free up resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲
Fix: If the app does not offer a subscription model, check if there are any one-time purchase options for additional features or upgrades. OR... ⇲
Fix: Check the tracking device's battery and ensure it is charged. If the device is not turning on, try replacing the battery if possible. OR... ⇲
Fix: Look for a FAQ or help section within the app that may provide answers to common issues. This can often be a valuable resource. OR Search... ⇲
Fix: Review the app's privacy policy to understand how your data is being used and stored. Adjust your privacy settings in the app if possible.... ⇲
Fix: Regularly update the app and your iPhone's operating system to ensure you have the latest features and bug fixes that can improve performanc... ⇲