fix problems on Annke Sight [iphone]

​

—— Run into issues on Annke Sight? Get help pending when official support gets back to you!

Annke Sight
Info:
company: Shenzhen Kean Digital co., LTD.
: http://www.annke.com
: www.annke.com
Chat with our AI-based Annke Sight Support
   Hello! How can I assist you?  

characters left:
 
Audio issue

Playback is inconsistent

Fix: 1. Check your internet connection. A weak or unstable connection can cause playback issues. Test your Wi-Fi speed using a speed test app. 2... ⇲

Audio issues present

Fix: 1. Check the audio settings in the app. Go to Settings > Audio and ensure that audio is enabled for playback. 2. Ensure that your iPhone's... ⇲
 
Video issue

Video feeds are stretched

Fix: 1. Check the aspect ratio settings in the app. Go to Settings > Video Settings and ensure the aspect ratio is set correctly (usually 16:9 fo... ⇲
 
Network issue

Cloud service frequently offline

Fix: 1. Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection. 2. Restart your router if you are using Wi-Fi, as... ⇲
 
Loading issue

Annke Sight fails to load videos

Fix: 1. Ensure your internet connection is stable. Test your connection speed and switch to a different network if necessary. 2. Clear the app's... ⇲
 
UI issue

Difficult to navigate archives

Fix: 1. Familiarize yourself with the app's layout. Spend some time exploring the archive section to understand how it is organized. 2. Use the... ⇲

UI feels poorly designed

Fix: 1. Familiarize yourself with the app's layout and features. Spend some time exploring each section to understand its functionality. 2. Use... ⇲
 
Notifications issue

Motion detection notifications delayed

Fix: 1. Check the motion detection settings in the app. Go to Settings > Motion Detection and ensure that the sensitivity is set appropriately.... ⇲
 
Compatibility issue

Inconsistent performance between iOS and Android

Fix: 1. Ensure that both devices are running the latest version of their respective operating systems. Update iOS and Android as needed. 2. Chec... ⇲
 
Registration issue

Registration process is problematic

Fix: 1. Ensure you have a stable internet connection during the registration process. 2. Double-check that you are entering all required informa... ⇲
 
Settings issue

No HD video default setting

Fix: 1. Check the video quality settings in the app. Go to Settings > Video Quality and manually select HD if available. 2. If HD is not set as... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
50.0%

Good experience
25.0%

Neutral
25.0%

~ from our NLP analysis of 20 combined software ratings.

 Switch to these Alternatives:
Myannke
Sannce Sight
Sannce Vision
ZOSI Cloud
Surveillance Pro
TinyCam
iSmKit
VXG: IP Camera Viewer App
Foscam
Video Surveillance Ivideon

 Private Data Annke Sight collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics