fix problems on Moments [iphone]

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—— Run into issues on Moments? Get help pending when official support gets back to you!

Moments: Choose Your Story
Info:
company: SKYWORK AI PTE LTD
: http://www.moments.game/
Chat with our AI-based Moments Support
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Ads issue

Inconsistent availability of ads for diamonds

Fix: Try clearing the app cache or restarting the app to refresh the ad availability. Sometimes, a simple restart can resolve temporary issues wi... ⇲
 
Customization issue

Lack of gender selection for characters

Fix: Use the existing character customization options to create a character that reflects your preferences as closely as possible, even if gender... ⇲

Poor character diversity

Fix: Engage with the community to express your desire for more diverse characters. Sometimes, collective feedback can prompt developers to consid... ⇲

Expensive clothing and customization options

Fix: Prioritize which clothing items or customizations are most important to you and save up for those instead of purchasing everything available... ⇲
 
Bugs issue

Frequent spelling errors and typos in stories

Fix: Take note of specific errors and report them through the app's feedback feature. This can help the developers identify and correct these iss... ⇲

Unresponsive slot machine feature

Fix: Try restarting the app to see if this resolves the unresponsiveness of the slot machine feature. A fresh start can often fix temporary glitc... ⇲
 
Gameplay issue

Confusing gameplay mechanics

Fix: Take time to read through any tutorials or help sections within the app. Understanding the mechanics can significantly improve your gameplay... ⇲

Limited variety in story genres

Fix: Explore the app regularly for any new story releases. Developers may add new genres over time based on user interest. OR Engage with the... ⇲

Inability to re-read stories without using stars

Fix: Take notes on key story points or choices you want to revisit. This can help you remember important details without needing to re-read the e... ⇲

Limited interactive features compared to competitors

Fix: Explore all available interactive features within the app to maximize your experience. Sometimes, features may be less obvious but still enh... ⇲
 
Payments issue

Stingy rewards for VIP members

Fix: Evaluate the benefits of being a VIP member and determine if the rewards align with your gaming style. If not, consider whether the VIP memb... ⇲

Issues with purchasing gems

Fix: Check your payment method and ensure it is correctly set up in your App Store account. Sometimes, payment issues can prevent purchases from... ⇲

High prices for in-app purchases

Fix: Set a budget for in-app purchases and stick to it. This can help you manage your spending while still enjoying the game. OR Look for prom... ⇲
 
Graphics issue

Graphics quality is subpar

Fix: Check your device settings to ensure that the app is allowed to use the highest graphics settings available. Sometimes, lower settings can a... ⇲
 
Crashes issue

Moments crashes or freezes during gameplay

Fix: Ensure that your app is updated to the latest version. Developers often release updates to fix bugs and improve performance. OR Try unins... ⇲
 
Updates issue

Lack of updates and new content

Fix: Stay engaged with the app's community to keep informed about any upcoming updates or content releases. Sometimes, developers announce new co... ⇲
 
Support issue

Difficulty in accessing customer support

Fix: Check the app for a help or support section that may provide FAQs or troubleshooting tips. This can often resolve common issues without need... ⇲
 
Audio issue

No audible option for stories

Fix: Consider using text-to-speech software or features available on your device to read the stories aloud. This can provide an audible experienc... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.0%

Bad experience
7.6%

Neutral
3.3%

~ from our NLP analysis of 12,345 combined software ratings.

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Is it Love? Stories - Scandal

 Private Data Moments collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Medium Package: $4.99 Purchase it to get Medium Package.
  2. Special Package: $9.99 Purchase it to get Special Package.
  3. Small Package: $1.99 Purchase it to get Small Package.
  4. Special Star Package: $1.99 Purchase it to get Special Star Package.
  5. Mini Package: $0.99 Purchase it to get Mini Package.
  6. Pro Package: $19.99 Purchase it to get Pro Package.
  7. Large Package: $29.99 Purchase it to get Large Package.
  8. Small Star Package: $4.99 Purchase it to get Small Star Package.
  9. Extra Large Package: $49.99 Purchase it to get Extra Large Package.
  10. Giant Package: $99.99 Purchase it to get Giant Package.