fix problems on ThaiCupid [iphone]

—— Run into issues on ThaiCupid? Get help pending when official support gets back to you!

ThaiCupid: Thai Dating & Chat

Info:

company: Cupid Media Pty Ltd

: https://www.thaicupid.com/en/general/contact

Chat with our AI-based ThaiCupid Support

🛠️ Common ThaiCupid Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Account lock after short usage

Fix: If your account gets locked, try logging out and then logging back in after a few minutes. This can sometimes reset the session and allow ac... ⇲

Requires passport for account reactivation

Fix: If you are prompted to provide a passport for reactivation, check if there are alternative forms of identification accepted. Sometimes, a go... ⇲

Account issue

Inconsistent profile information requirements

Fix: To ensure your profile meets the requirements, carefully review the profile setup instructions provided in the app. Make sure to fill out al... ⇲

Frequent account terminations

Fix: To avoid account termination, ensure that you adhere to the app's community guidelines. Review the terms of service and make sure your profi... ⇲

Compatibility issue

Limited user base in certain regions

Fix: To increase your chances of connecting with more users, consider adjusting your search settings. Widen your search radius or change your pre... ⇲

Language barrier in communication

Fix: Use translation apps like Google Translate to help communicate with users who speak different languages. You can type your message in your l... ⇲

Time zone differences complicate interactions

Fix: To manage time zone differences, use a world clock app to keep track of the time in your match's location. This can help you schedule conver... ⇲

Support issue

Poor customer support response times

Fix: If you need support, try to be as detailed as possible in your initial message. Include screenshots and a clear description of your issue. T... ⇲

Payments issue

Limited free access options

Fix: To maximize your free access, take advantage of any promotional offers or free trials that may be available. Keep an eye on the app for noti... ⇲

Payment issues for certain users

Fix: If you encounter payment issues, first check your payment method to ensure it is valid and has sufficient funds. Update your payment informa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.1%

Neutral

5.7%

Bad experience

3.2%

~ from our NLP analysis of 1,405 combined software ratings.

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Private Data ThaiCupid collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics

Cost of Subscriptions

Platinum Membership (1 month): $40.99 Better matches and rank higher for 1 month!
Gold Membership (1 month): $35.99 Unlock messaging and more for 1 month!
Platinum Membership (3 months): $79.99 Better matches and rank higher for 3 months!
Platinum Membership (1 week): $24.99 Better matches and rank higher for 1 week!
Gold Membership (1 week): $19.99 Unlock messaging and more for 1 week!
Gold Membership (3 months): $69.99 Unlock messaging and more for 3 months!
Gold Membership (12 months): $111.99 Unlock messaging and more for 12 months!
Platinum Membership(12 months): $179.99 Better matches and rank higher for 12 months!