fix problems on Next Level Burger [iphone]

—— Run into issues on Next Level Burger? Get help pending when official support gets back to you!

Next Level Burger

Info:

company: Next Level Burger Company Inc

: https://support.thanx.com/

: www.nextlevelburger.com

Chat with our AI-based Next Level Burger Support

🛠️ Common Next Level Burger Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Next Level Burger locks users out at random

Fix: 1. Check for App Updates: Go to the App Store, search for Next Level Burger, and see if there’s an update available. If so, install it as up... ⇲

Requires re-entering information already in the app

Fix: 1. Check App Settings: Open the app and navigate to settings. Look for options related to saving login information or preferences and ensure... ⇲

UI issue

Too many extra clicks to use the app

Fix: 1. Familiarize with the App Layout: Spend some time exploring the app to understand its layout and features. This can help you navigate more... ⇲

Confusing and misleading information about rewards

Fix: 1. Review Reward Terms: Go to the rewards section in the app and read through the terms and conditions to clarify how the rewards system wor... ⇲

Crashes issue

Next Level Burger crashes during order screen

Fix: 1. Update the App: Ensure you have the latest version of the app installed. Go to the App Store, search for Next Level Burger, and update if... ⇲

Bugs issue

Items appear out of stock when they are not

Fix: 1. Refresh the App: Pull down on the screen to refresh the menu items. This can help update the stock status. 2. Check for Updates: Ensure t... ⇲

Next Level Burger does not credit cash purchases

Fix: 1. Keep Receipts: Always keep your receipts for cash purchases. If the app does not credit your account, you can use the receipt as proof. 2... ⇲

Payments issue

Cannot apply rewards during checkout

Fix: 1. Verify Reward Status: Check your rewards balance in the app before checkout to ensure you have enough points to apply. 2. Restart the Che... ⇲

Inability to see true total with promotions

Fix: 1. Review Promotions: Before checkout, check the promotions section in the app to see how they apply to your order. This can help you unders... ⇲

Difficulties logging into accounts

Fix: 1. Reset Password: If you’re having trouble logging in, use the 'Forgot Password' feature to reset your password. 2. Check Internet Connecti... ⇲

Network issue

Delivery not available despite proximity

Fix: 1. Check Delivery Areas: Review the app’s delivery area settings to ensure your address is included. Sometimes, delivery zones can be limite... ⇲

Compatibility issue

In-store tablets cannot process special deals

Fix: 1. Ask Staff for Assistance: If the in-store tablet cannot process a deal, ask a staff member for help. They may be able to manually apply t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.9%

Bad experience

2.4%

Neutral

1.7%

~ from our NLP analysis of 1,237 combined software ratings.

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Private Data Next Level Burger collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Diagnostics