fix problems on RND [iphone]

—— Run into issues on RND? Get help pending when official support gets back to you!

RND - Nachrichten und Podcast

Info:

company: RND RedaktionsNetzwerk Deutschland GmbH

: https://www.rnd.de/kontakt/

: www.rnd.de

Chat with our AI-based RND Support

🛠️ Common RND Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RND freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the RND app off t... ⇲

slow loading times

Fix: 1. Check your internet connection; switch to a stronger Wi-Fi network or ensure your cellular data is enabled. 2. Clear the app's cache by g... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary issues that may be causing... ⇲

Offline issue

limited offline functionality

Fix: 1. Check if the app allows for downloading content for offline use; if so, look for a download option within the app for specific podcasts o... ⇲

Support issue

poor customer support

Fix: 1. Look for FAQs or help sections within the app or on the official website that may address your issues. 2. Check online forums or communit... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > RND and ensure that notifications are enabled and set to your preference. 2. Check if Do Not Disturb mod... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring all menus and options. 2. Look for a tutorial or help section within the app that m... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. 2. Use any available themes or display settings... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce the screen brightness while using the app or switch to low power mode in Settings > Battery. 2. Close other apps running in the ba... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. 2. If your device is older, consi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.7%

Bad experience

8.3%

Neutral

0.0%

~ from our NLP analysis of 12 combined software ratings.

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Private Data RND collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

RND+ 1 Monat: $6.99 0€ im ersten Monat, danach 4,99€ pro Monat.
RND+ Jahresabo: $34.99 12 Monate für nur 29,99€.
RND PUR: $3.99 RND PUR
RND+ 6 Monate: $24.99 6 Monate für nur 19,99€.