fix problems on PJ’s Coffee [iphone]

​

—— Run into issues on PJ’s Coffee? Get help pending when official support gets back to you!

PJ’s Coffee
Info:
company: PJ’s Coffee of New Orleans
: https://www.pjscoffee.com/contact/
: www.pjscoffee.com
Chat with our AI-based PJ’s Coffee Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Too many steps to place an order

Fix: To streamline your ordering process, try to familiarize yourself with the quickest route to place an order. This may involve selecting your... ⇲

Confusing gift card usage

Fix: To use a gift card, navigate to the payment section of the app and look for an option to enter a gift card code. Make sure to check if there... ⇲

Difficult to read font

Fix: If the font is hard to read, try adjusting your device's display settings. Increasing the font size or changing the display settings to high... ⇲

No reorder button

Fix: To quickly reorder, check if there is a 'Recent Orders' section in the app. You can manually select your last order from there to speed up t... ⇲

Cannot use rewards points easily

Fix: Check the rewards section of the app for specific instructions on how to redeem points. Make sure you are logged into your account to access... ⇲

PJ’s Coffee navigation is hard

Fix: Take some time to explore the app's main menu and familiarize yourself with its layout. You can also look for a help or FAQ section that may... ⇲

No option to scan for orders

Fix: If the app does not support scanning, consider asking the staff at your local store if they can assist you with your order upon arrival. O... ⇲
 
Payments issue

Requires $5 minimum order

Fix: To meet the minimum order requirement, consider ordering multiple items at once, such as a drink and a snack, to reach the $5 threshold. You... ⇲

Payment flow is too long

Fix: To speed up the payment process, save your payment information in the app settings. This will allow for quicker checkouts in the future. O... ⇲

Payment failed issues

Fix: If you encounter payment failures, check your internet connection and ensure that your payment information is up to date in the app settings... ⇲
 
Updates issue

Limited seasonal drink availability

Fix: Keep an eye on the app for updates on seasonal drinks. You can also follow PJ’s Coffee on social media for announcements about new seasonal... ⇲

Missing new store locations

Fix: To find new store locations, regularly check the app for updates or visit the PJ’s Coffee website for the latest store openings. OR If yo... ⇲
 
Crashes issue

PJ’s Coffee crashes when searching for locations

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that cause crashes. You can check for updates in the App St... ⇲
 
Syncing issue

Inability to link points earned

Fix: Make sure you are logged into your account when making purchases to ensure points are automatically linked. Check the app settings to confir... ⇲
 
Customization issue

Special requests not honored

Fix: When placing an order, clearly state your special requests in the designated area. If the app does not have this feature, consider calling t... ⇲

No option for milk customization

Fix: If the app does not allow for milk customization, consider asking the barista directly when you place your order in-store or over the phone.... ⇲
 
Bugs issue

Misspelled words in location listings

Fix: If you notice misspellings, take note of them and check if the app has a feedback or report feature to submit corrections. OR For immedia... ⇲
 
Registration issue

Requires license plate number for account setup

Fix: If you are uncomfortable providing your license plate number, check if there is an option to skip this step or provide an alternative form o... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
45.9%

Bad experience
40.0%

Neutral
14.1%

~ from our NLP analysis of 85 combined software ratings.

 Switch to these Alternatives:
CC’s Coffee House
Salad Station
The Crawfish App
Walk-On's
Newk's Eatery
Johnny's Pizza Squad
Main Squeeze Mobile
GAC & MSC: Sweet Spot Rewards
Smalls Sliders
Rotolo's

 Private Data PJ’s Coffee collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data