fix problems on SV [iphone]

​

—— Run into issues on SV? Get help pending when official support gets back to you!

SV - Private Photo Vault PRO
Info:
company: Legendary Software Labs LLC
: https://privatephotovault.com
: privatephotovault.com
Chat with our AI-based SV Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Random thumbnails turn white

Fix: Try clearing the app's cache. Go to the app settings and look for an option to clear cache or reset thumbnails. This can help refresh the th... ⇲

Generic graphic appears instead of photos

Fix: Check if the photos are still stored in the app by navigating through the folders. If they are missing, try refreshing the app or clearing t... ⇲

No browser tabs for easier navigation

Fix: Use the app's main menu or navigation options to switch between different sections instead of relying on tabs. Familiarize yourself with the... ⇲
 
Updates issue

Loss of video snapshots after update

Fix: Check if the video snapshots are still stored in the app by navigating to the video section. Sometimes, updates can change the organization... ⇲
 
Customization issue

Inability to create sub-folders

Fix: Check if the app has a feature for creating folders or albums. This is usually found in the settings or main menu. If it does not support su... ⇲
 
Loading issue

Delayed loading times

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲
 
Support issue

No response from customer support

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, user forums or community discussions can provide answers to... ⇲
 
Security issue

Pattern lock feature malfunctions

Fix: Try resetting the pattern lock by going into the app settings. Look for an option to reset or change the lock pattern. Make sure to remember... ⇲
 
Backup issue

Cannot select specific folders for backup

Fix: Check the app settings to see if there is an option to customize backup settings. Some apps allow you to select specific folders for backup,... ⇲
 
Crashes issue

Importing multiple photos crashes the app

Fix: Import photos in smaller groups to avoid overwhelming the app. Select a few photos at a time and import them, then repeat the process until... ⇲
 
Account issue

Recovery email for password reset not sent

Fix: Check your spam or junk email folder to see if the recovery email was filtered there. Sometimes, email providers mistakenly categorize these... ⇲
 
Freezing issue

SV freezes during sync

Fix: Pause the sync process and then resume it after a few moments. This can sometimes help the app recover from a freeze. OR If the app conti... ⇲
 
Compatibility issue

Limited functionality in Pro version

Fix: Review the app's documentation or help section to understand the features available in the Pro version. Sometimes, certain features may be h... ⇲

Inconsistent performance across devices

Fix: Ensure that all devices are running the same version of the app. Check for updates in the App Store and install them on all devices to maint... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
97.7%

Bad experience
1.2%

Neutral
1.1%

~ from our NLP analysis of 25,203 combined software ratings.

 Switch to these Alternatives:
MaxVault - Photo & Video Vault
Vault - Hide Photos & Videos.
Photo Vault ٞ
Secret Photo Vault Lock Photos
Safe Lock - Hidden Photo Vault
Photo Vault | Hidden Album PV
Photo & Video Vault - Noseeyou
Hide Photos Videos HiddenVault
Secret photos - KYMS
LockMyPix Secret Photo Vault

 Private Data SV collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Private Photo Vault Premium: $39.99 Keep your files safe and secure!
  2. Private Photo Vault Premium: $6.99 Keep your files safe and secure!
  3. Private Photo Vault Premium: $6.99 Keep your files safe and secure!
  4. Private Photo Vault Premium: $39.99 Keep your files safe and secure!
  5. Private Photo Vault Premium: $6.99 Keep your files safe and secure!
  6. Private Photo Vault Premium: $39.99 Keep your files safe and secure!
  7. Private Photo Vault Premium: $11.99 Keep your files safe and secure!
  8. Private Photo Vault Premium: $39.99 Keep your files safe and secure!
  9. Private Photo Vault Ultimate: $19.99 Unlock all features + Remove Ads
  10. Private Photo Vault Ultimate: $119.99 Unlock all features + Remove ads