fix problems on Scannr (ID Check) [iphone]

​

—— Run into issues on Scannr (ID Check)? Get help pending when official support gets back to you!

Scannr (ID check)
Info:
company: Infinum
: https://scannrapp.com
: scannrapp.com
Chat with our AI-based Scannr (ID check) Support
   Hello! How can I assist you?  

characters left:
 
Account issue

Requires online account to use

Fix: If you are uncomfortable with creating an online account, check if the app offers a guest mode or limited functionality without an account.... ⇲

Password reset does not work

Fix: Double-check that you are entering the correct email address associated with your account. If you are not receiving the reset email, check y... ⇲
 
Customization issue

No manual text entry options

Fix: If the app does not allow for manual entry, consider using a note-taking app to record the necessary information from the ID manually. You c... ⇲
 
Features issue

No exporting or printing features

Fix: As a workaround, take screenshots of the scanned IDs and any relevant information displayed in the app. You can then print these screenshots... ⇲

No duplicate scan detection

Fix: Manually keep track of scanned IDs by maintaining a log in a note-taking app or spreadsheet. This can help you avoid scanning the same ID mu... ⇲

Limited information provided

Fix: Research the specific ID types you are scanning to gain a better understanding of their features and security elements. This knowledge can h... ⇲

Scannr (ID check) does not provide options to renew expired licenses

Fix: As a workaround, manually check the expiration date of licenses and set reminders in your calendar app to renew them before they expire. Thi... ⇲
 
Performance issue

Inconsistent scanning performance

Fix: Ensure that you are scanning IDs in good lighting conditions and that the camera lens is clean. Poor lighting and a dirty lens can affect sc... ⇲
 
Slow issue

Slow scanning process

Fix: Close any unnecessary background applications on your iPhone to free up resources, which may help speed up the scanning process. You can do... ⇲
 
Compatibility issue

Does not recognize certain ID types

Fix: Check the app's documentation or website to see if there is a list of supported ID types. If your ID is not supported, consider using a diff... ⇲

Scannr (ID check) does not work on certain devices

Fix: Check the app's compatibility requirements in the App Store description. If your device does not meet these requirements, consider upgrading... ⇲
 
Syncing issue

Scannr (ID check) camera does not sync with phone

Fix: Check the app's permissions in your iPhone settings. Go to Settings > Privacy > Camera and ensure that the app has permission to access the... ⇲
 
Support issue

Customer support is unresponsive

Fix: Check the app's FAQ section or user forums for common issues and solutions that may address your concerns without needing direct support. Ma... ⇲
 
Security issue

Scannr (ID check) fails to identify fake IDs

Fix: Use the app in conjunction with manual verification methods, such as checking for security features on the ID. Familiarize yourself with the... ⇲

Scannr (ID check) is not reliable for verifying ID authenticity

Fix: Always use the app as a supplementary tool rather than the sole method for ID verification. Combine its use with manual checks and knowledge... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
74.0%

Bad experience
20.9%

Neutral
5.1%

~ from our NLP analysis of 511 combined software ratings.

 Switch to these Alternatives:
Show-Me ID
Mobile ID Verify
ID Verify Scan
CBORD Mobile ID - for CS Gold
Scandit SDK Showcase
LiveSafe
Speed Queen
AlertTraveler
Counter +
Single Digits ONE Home App

 Private Data Scannr (ID check) collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 3-month license: $14.99 Unlimited scans for the period of 3 months
  2. 1-year license: $39.99 Unlimited scans for the period of 1 year