fix problems on ProShots [iphone]

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—— Run into issues on ProShots? Get help pending when official support gets back to you!

ProShots: Create AI Headshots
Info:
company: Muratcan Atak
: https://proshots.app/
: proshots.app
Chat with our AI-based ProShots Support
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Support issue

Poor customer support

Fix: Look for a help or FAQ section within the app that may provide answers to common issues. Often, apps have self-service resources that can as... ⇲

No response from customer service

Fix: Check the app for any alternative contact methods, such as social media channels or community forums where you might get a quicker response.... ⇲
 
Payments issue

Tokens not credited after purchase

Fix: Check your account settings to ensure that the purchase was completed successfully. Sometimes, a refresh or logout/login can update your tok... ⇲

Multiple charges for single purchase

Fix: Review your transaction history in the app store to confirm the charges. If you see multiple charges, take a screenshot for your records.... ⇲

No refund policy

Fix: Familiarize yourself with the app store's refund policy, as purchases made through the app store may be eligible for a refund under certain... ⇲

Errors during token purchase

Fix: Ensure that your internet connection is stable before attempting to purchase tokens. A weak connection can cause errors during transactions.... ⇲

Overpriced service

Fix: Consider using the app during promotional periods or look for discounts that may be offered periodically to reduce costs. OR Evaluate the... ⇲
 
Freezing issue

ProShots freezes or hangs

Fix: Close the app completely and restart it. If the problem persists, try restarting your iPhone to clear any temporary glitches. OR Ensure t... ⇲
 
Customization issue

Limited wardrobe options

Fix: Explore the app for any updates or additional wardrobe options that may have been added since your last use. Developers often expand feature... ⇲

Lack of customization options

Fix: Explore the app thoroughly for any hidden customization features that may not be immediately obvious. Sometimes, options are located in unex... ⇲
 
Settings issue

Inability to adjust settings

Fix: Look for a settings or preferences menu within the app. Sometimes, options are hidden in submenus or under different labels. OR Check for... ⇲
 
UI issue

No preview of generated photos

Fix: After generating a photo, try saving it to your device and then viewing it in your photo gallery to see if it appears differently there. O... ⇲
 
Account issue

Guest mode issues

Fix: If you are using guest mode, try creating a full account to see if that resolves the issues you are experiencing, as guest modes often have... ⇲
 
Camera issue

Distorted facial features

Fix: Use clearer and more frontal images of your face to help the AI better understand your features. Avoid images with heavy filters or obstruct... ⇲

Inconsistent eye color

Fix: Make sure the photos you upload clearly show your eyes and are taken in good lighting to help the AI accurately capture your eye color. OR... ⇲

Misrepresentation of gender

Fix: Use photos that clearly represent your gender identity, ensuring that they are taken in a neutral setting without distractions. OR If the... ⇲
 
Crashes issue

ProShots crashes during use

Fix: Ensure that your iPhone's operating system is up to date, as compatibility issues can cause apps to crash. Go to Settings > General > Softwa... ⇲
 
Updates issue

No trial option available

Fix: Look for any limited-time offers or promotions that may allow you to try the app for free or at a reduced rate. OR Consider reaching out... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
58.4%

Good experience
38.2%

Neutral
3.4%

~ from our NLP analysis of 89 combined software ratings.

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 Private Data ProShots collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 30 tokens: $7.99 30 tokens
  2. 15 tokens: $3.99 15 tokens
  3. 60 tokens: $14.99 60 tokens