fix problems on EQ.app [iphone]

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—— Run into issues on EQ.app? Get help pending when official support gets back to you!

EQ.app
Info:
company: LOGOS PRODUCTION, TOV
: https://eq-ap.com/en/privacy-policy-en/
Chat with our AI-based EQ.app Support
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UI issue

10 point scale not intuitive

Fix: Familiarize yourself with the scale by creating a reference chart that translates your feelings into the 10-point scale. For example, 1 coul... ⇲

incorrect English grammar

Fix: If you encounter incorrect grammar, take note of specific instances and consider using the app's feedback feature to report these issues, if... ⇲

hard to navigate menu

Fix: Spend some time exploring the menu options and take notes on where specific features are located. Creating a personal guide can help you nav... ⇲
 
Account issue

requires email for results

Fix: If you are uncomfortable providing your email, check if there is an option to use a temporary email service to receive your results without... ⇲

password reset issues

Fix: Ensure that you are following the correct procedure for resetting your password. Check your spam folder for the reset email and ensure you a... ⇲
 
Ads issue

constant social media prompts

Fix: Go into the app settings and look for notification preferences. Disable any social media prompts or notifications that you do not wish to re... ⇲
 
Support issue

no instructions provided

Fix: Look for any help or FAQ sections within the app that might provide guidance on how to use its features effectively. OR Consider searchin... ⇲
 
Settings issue

no plan or schedule creation

Fix: If the app does not support plan or schedule creation, consider using a separate calendar or task management app to complement EQ.app for pl... ⇲
 
Payments issue

expensive subscription

Fix: Evaluate the features you use most and consider whether a less expensive alternative app might meet your needs without the subscription cost... ⇲
 
Network issue

server error messages

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue p... ⇲
 
Crashes issue

EQ.app crashes frequently

Fix: Make sure that your app is updated to the latest version, as updates often include bug fixes that can resolve crashing issues. Check the App... ⇲

shuts down during plan development

Fix: Save your progress frequently if the app allows for drafts or temporary saves. This can help prevent loss of work if the app shuts down unex... ⇲
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 what users are saying
Good experience
87.1%

Neutral
6.9%

Bad experience
6.0%

~ from our NLP analysis of 116 combined software ratings.

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 Private Data EQ.app collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Starter - 1 month subscription: $14.99 Monthly subscription to paid content
  2. Profi -1 year subscription: $69.99 Annual subscription to paid content