fix problems on Contact Groups [iphone]

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—— Run into issues on Contact Groups? Get help pending when official support gets back to you!

Contact Groups - Text & Email
Info:
company: New Marketing Lab, Inc
: https://www.sixstarapps.com/contact-groups/#faq
: www.sixstarapps.com
Chat with our AI-based Contact Groups Support
   Hello! How can I assist you?  

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Syncing issue

Cannot sync groups between devices

Fix: 1. Check iCloud Settings: Ensure that you are signed into the same iCloud account on both devices. Go to Settings > [Your Name] > iCloud and... ⇲
 
Payments issue

Limited to 10 contacts without payment

Fix: 1. Optimize Contact Usage: If you are limited to 10 contacts, consider creating a single group with the most important contacts and using th... ⇲

High annual subscription cost

Fix: 1. Evaluate Usage: Assess whether the features provided justify the cost. If not, consider using free alternatives that meet your needs. 2.... ⇲
 
Ads issue

Intrusive videos during actions

Fix: 1. Disable Ads: Check the app settings to see if there is an option to disable ads or videos. Some apps allow users to opt-out of ads for a... ⇲
 
Bugs issue

Occasional loss of contacts

Fix: 1. Backup Contacts: Regularly back up your contacts to iCloud or export them to a CSV file to prevent loss. Go to Settings > [Your Name] > i... ⇲

Requires frequent re-adding of contacts

Fix: 1. Sync with iCloud: Ensure your contacts are synced with iCloud to prevent loss. Go to Settings > [Your Name] > iCloud and toggle on Contac... ⇲
 
UI issue

Cannot edit contacts within the app

Fix: 1. Use the Native Contacts App: Edit contacts directly in the iPhone's native Contacts app, which will sync back to the Contact Groups app.... ⇲
 
Messages issue

Email sending issues with duplicate addresses

Fix: 1. Check Contact Entries: Go through your contacts and ensure there are no duplicate email addresses listed for the same contact. Edit as ne... ⇲

Inconsistent message delivery

Fix: 1. Check Network Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persis... ⇲
 
Glitches issue

Glitches when deleting contacts

Fix: 1. Restart the App: Close the app and reopen it to see if the glitch persists. 2. Delete from Native Contacts: If the app glitches, try dele... ⇲
 
Customization issue

Lack of dark mode

Fix: 1. Use iPhone's Accessibility Settings: Go to Settings > Accessibility > Display & Text Size and enable 'Smart Invert' to create a dark mode... ⇲

No ability to rearrange groups

Fix: 1. Use a Different App: If rearranging groups is essential, consider using a different contact management app that allows for this functiona... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.5%

Bad experience
5.5%

Neutral
4.0%

~ from our NLP analysis of 4,073 combined software ratings.

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 Private Data Contact Groups collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Contact Groups Pro (annual): $3.99 Remove ads + unlimited groups and contacts
  2. Contact Groups Pro (lifetime): $9.99 Remove ads + unlimited groups and contacts