fix problems on Mailchimp Email Marketing [iphone]

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Mailchimp Email Marketing
Info:
company: The Rocket Science Group LLC
: http://mailchimp.com/support/
: mailchimp.com
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Customization issue

Editing features are limited

Fix: 1. Explore the app's settings to see if there are any advanced editing options that can be enabled. 2. Use the desktop version of Mailchimp... ⇲

Color customization options are limited

Fix: 1. Use the color picker tool to select custom colors within the available palette. 2. Consider using a color scheme generator to find comple... ⇲

Templates are hard to modify

Fix: 1. Start with a simpler template that requires less modification. 2. Use the preview feature to see how changes affect the overall design be... ⇲

Complicated process for creating segments

Fix: 1. Follow step-by-step guides available in the app's help section to simplify the process. 2. Use pre-built segments if available to save ti... ⇲
 
UI issue

Keyboard obscures text box

Fix: 1. Try rotating your iPhone to landscape mode, which may provide more space for the text box. 2. Tap the text box to bring up the keyboard,... ⇲

Save button often disappears

Fix: 1. Ensure that you are scrolling down within the editing interface, as the save button may be hidden off-screen. 2. Try tapping on different... ⇲

Difficulties with photo editing

Fix: 1. Use a dedicated photo editing app to edit your images before uploading them to Mailchimp. 2. Check the file format and size of your image... ⇲

Navigation issues with contacts

Fix: 1. Use the search function to quickly locate specific contacts instead of scrolling through the list. 2. Organize your contacts into groups... ⇲
 
Uploads issue

Inability to upload files

Fix: 1. Ensure that you have a stable internet connection, as poor connectivity can hinder file uploads. 2. Check the file format and size to ens... ⇲
 
Glitches issue

Glitchy performance on mobile devices

Fix: 1. Close any unnecessary apps running in the background to free up system resources. 2. Restart your iPhone to refresh the system and improv... ⇲
 
Support issue

Customer service is unresponsive

Fix: 1. Check the app's help section or FAQ for common issues and solutions. 2. Use community forums or user groups to seek advice from other use... ⇲

No direct contact support available

Fix: 1. Utilize the app's help section and community forums for assistance. 2. Look for video tutorials or guides online that address common issu... ⇲
 
Account issue

Account blocking without explanation

Fix: 1. Review Mailchimp's terms of service to ensure compliance and avoid potential issues. 2. Check your email for any notifications from Mailc... ⇲

Lost data due to account deactivation

Fix: 1. Regularly back up your data by exporting lists and reports to your device. 2. Review your account settings to ensure you are not at risk... ⇲
 
Compatibility issue

Inconsistent functionality between app and website

Fix: 1. Use the desktop version of Mailchimp for tasks that require more advanced features or functionality. 2. Familiarize yourself with the dif... ⇲

Limited features compared to desktop version

Fix: 1. Prioritize using the desktop version for tasks that require advanced features. 2. Identify the most critical features you need on mobile... ⇲
 
Freezing issue

Mailchimp Email Marketing freezes during editing

Fix: 1. Save your work frequently to avoid losing progress. 2. Close other apps running in the background to free up memory. OR 3. If the app... ⇲
 
Analytics issue

Difficult to track email performance

Fix: 1. Familiarize yourself with the analytics section of the app to understand where to find performance metrics. 2. Set up automated reports t... ⇲
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 what users are saying
Good experience
97.7%

Neutral
1.5%

Bad experience
0.8%

~ from our NLP analysis of 49,081 combined software ratings.

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 Private Data Mailchimp Email Marketing collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Browsing History
    • Usage Data
    • Diagnostics