fix problems on Lunar [iphone]

—— Run into issues on Lunar? Get help pending when official support gets back to you!

Lunar

Info:

company: Lunar Way

: https://support.lunar.app/en

: lunar.app

Chat with our AI-based Lunar Support

🛠️ Common Lunar Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lunar freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for Lunar. Developers often release updates to fix cr... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If the app allows, look for a download option for streams or content you want to access offline. This i... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if Lunar has a help or FAQ section within the app. This can provide immediate answers to common issues. 2. Sea... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Lunar and ensure that notifications are enabled. Adjust the alert style and... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the interface: Spend some time exploring the app to understand its layout. Look for a tutorial or help section within th... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options that may be available, such as themes or layout adjustmen... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Lunar. This can help reduce battery drai... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Visit the app's page in the App Store to see the minimum iOS version required. Ensure your device meets these... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.9%

Bad experience

5.1%

Neutral

1.0%

~ from our NLP analysis of 99 combined software ratings.

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Private Data Lunar collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics