fix problems on Hiboy [iphone]

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—— Run into issues on Hiboy? Get help pending when official support gets back to you!

Hiboy
Info:
company: FREEMAN INTELLIGENT INC
: http://www.hiboy.com
: www.hiboy.com
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Network issue

Bluetooth connection issues

Fix: 1. Check Bluetooth Settings: Go to Settings > Bluetooth and ensure Bluetooth is turned on. Also, check if your scooter is in pairing mode. 2... ⇲

Hiboy does not connect to scooter

Fix: 1. Restart Both Devices: Turn off your iPhone and the scooter, then turn them back on. This can help reset the connection process. 2. Forget... ⇲
 
Updates issue

Upgrade features do not work

Fix: 1. Ensure Compatibility: Check if your device is compatible with the upgrade features. Refer to the Hiboy website or user manual for compati... ⇲
 
Bugs issue

Total mileage tracking is inadequate

Fix: 1. Reset the App: Sometimes, resetting the app can help recalibrate the mileage tracking. Go to the app settings and look for an option to r... ⇲
 
Syncing issue

Hiboy does not save ride history

Fix: 1. Check App Settings: Go to the app settings and ensure that the option to save ride history is enabled. Sometimes, this feature can be tur... ⇲
 
UI issue

Broken English in app and manual

Fix: 1. Use Translation Apps: If the language is difficult to understand, consider using a translation app like Google Translate to help you unde... ⇲

Disorganized interface

Fix: 1. Familiarize Yourself: Spend some time exploring the app to understand its layout better. Sometimes, a disorganized interface can be navig... ⇲

Poor user experience

Fix: 1. Provide Feedback: While not contacting developers, you can share your experience on forums or community boards where other users can prov... ⇲
 
Settings issue

Inability to reset device

Fix: 1. Check User Manual: Refer to the user manual for specific instructions on how to reset your device. This information is often included in... ⇲

Inconsistent device settings during rides

Fix: 1. Check App Settings: Ensure that the settings you want are saved in the app before starting your ride. Sometimes, settings may revert if n... ⇲
 
Features issue

Limited functionality

Fix: 1. Explore All Features: Make sure you are aware of all the features available in the app. Sometimes, users may overlook certain functionali... ⇲

No trip timer or additional features

Fix: 1. Use a Stopwatch: As a temporary workaround, use your phone's built-in stopwatch or a timer app to track your trip duration manually. 2. C... ⇲
 
Search issue

Hiboy does not find scooter

Fix: 1. Ensure Bluetooth is On: Make sure Bluetooth is enabled on your iPhone and that the scooter is powered on and in pairing mode. 2. Move Clo... ⇲
 
Support issue

Hiboy fails to provide useful information

Fix: 1. Check Help Section: Look for a help or FAQ section within the app that may provide more detailed information on features and usage. 2. Us... ⇲
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 what users are saying
Bad experience
76.3%

Good experience
17.2%

Neutral
6.5%

~ from our NLP analysis of 93 combined software ratings.

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 Private Data Hiboy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location